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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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869 results found

  1. The ability to add and remove Contacts from Email Lists from within the Contact Card. If timeline shows emailed failed, why make agent go through Campaigns and the lists to remove? If agents can see the Email Lists a Contact is on currently and want to add to existing list, add from Contact.

    12 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  2. Can we update the way we scour through the email lists? Having to load 100 at a time, then have to wait for next 100 and have to return to the top each and every time to do anything is a waste of time.

    13 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  3. Crear la opción de hacer carpetas en el módulo de diseños, en le módulo de plantillas para correo electrónicos donde se crean las plantillas para las campañas. por ejemplo: poder crear una carpeta para 8x8 compradores, 8x8 vendedores y así sucesivamente y no tenerlas todas revueltas y en desorden.
    Gracias!!

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  4. Leap year birthdate

    2 votes

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  5. Add the ability to locate KW Agents on the referral map based on their business center location.

    2 votes

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    under review  ·  0 comments  ·  Referrals  ·  Admin →
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  6. Be able to route leads from paid ads to another CRM

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  7. Please either allow agents to manually update neighborhood boundaries for their individual websites or create a better system for neighborhoods. I have a PDF with corrections for Towne Lake in Woodstock, GA that I cannot post here and Support said this is the only spot for me to submit neighborhood updates. My ticket # is 1059886 if you would like to follow up with the corrections.

    5 votes

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  8. Please enable the mass edit to apply to all selected contacts rather than the current limitation of only those on the same page.

    I'm enhancing my contacts with tags. I have found that the system only allows me to mass edit contacts that exist on the same page in Command even though I have checked multiple contact profiles (that are presented on other pages of contacts).

    IE I want to add 'family friend' to contacts that appear on pages 1, 5, 22, and 27, but the system only applies the family friend tag to the two contacts appearing on page…

    14 votes

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    under review  ·  5 comments  ·  Contacts  ·  Admin →
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  9. improve the Command App for phones to bring all the new lead info to the email with the ability to call, text,or reply to potential leads from the notification, without logging into command

    2 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  10. When splitting a PDF and selecting the document type, users are still required to manually name each split document. Having Command auto-name the documents based on the selected type would help streamline the process and save time.

    2 votes

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  11. Allow an agent to import team tags instead of having to create the same tag in the agent account.

    3 votes

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  12. We currently have the ability to enter our google analytics tag and track website information using the google anayltics app. In order to track user id information from the google analytics tag, we need the ability to edit the header tag on each page. We can currently only do that if we are building a custom page but not on any other existing pages like the homepage.

    Collecting this information would be very helpful. An example of what we would need to edit:

    gtag('config', 'TAGID', {
    'user
    id': 'USER_ID'
    });

    7 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  13. Monthly nurture neighborhood needs to be updated. This is a key way to stay in touch with our past clients and future clients need to be able to input new subdivisions. .........Per KW Our developers are aware this data is now becoming outdated and they are investigating ways to accurate acquire neighborhood information from other data providers.

    2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  14. Allow the ability to add more than one relationship connection. For example an entire family buying together.

    3 votes

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  15. When running a new Paid Ad Program, we can create a custom tag for the leads. However, we are unable to choose the color for this custom tag. It will reduce steps and friction if we could choose the custom tag color like we can elsewhere in Command. Going back to settings then navigating to the Edit Tags section is a lot of extra clicks.

    10 votes

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    under review  ·  1 comment  ·  Campaigns  ·  Admin →
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  16. Tasks needs a calendar view, the list view isn't very visual on what my schedule really looks like.

    3 votes

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  17. 2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  18. 2 votes

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  19. Update the home evaluation tool to capture and notify agents of the address entered, even if the consumer doesn’t complete the full form. This ensures agents can see potential leads who showed interest but didn’t submit their contact info, allowing for follow-up strategies like targeted ads or direct outreach.

    3 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  20. Shortly after the security breach it seems recaptcha v2 was deployed. I believe v3 would be a much more user friendly and more secure method to confirm a user is not a bot.

    Also, I just received probably the most jenky MFA I've ever seen in which the system challenged me for a code it had emails to my recovery email. In this day and age of authenticator apps and tokens I would much prefer something that was actually secure rather than relying on SMTP and the delay of emails. The other suggestion was to text the code, which I…

    1 vote

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    under review  ·  2 comments  ·  Websites  ·  Admin →
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