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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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779 results found

  1. For agents licensed in multiple states, it would be a huge problem solver for them if they could have multiple marketing profiles with a toggle at the top of the Command Platform, whereby no matter where they were working in Command, they could toggle between branding for their Arizona vs Washington clients, for instance.

    3 votes

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    under review  ·  3 comments  ·  Settings  ·  Admin →
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  2. There is some technology that is set to come out from a lead source that uses AI to analyze multiple public data sets to guess the likelihood of homeowners making a move: date of last move, mortgage balance, equity left/built in the home, neighborhood activity, etc. This could be leveraged to better scope out/implement farming or other marketing techniques in certain neighborhoods. The program gives estimates of their likelihood to move, with breakdowns and reasons as to why.

    9 votes

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    working on it  ·  0 comments  ·  Contacts  ·  Admin →
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  3. It would be helpful to be able to tag people not included in the particular opportunity such as VAs and cooperating agents so we can notify others of things they need to do.

    For example:

    If an admin is the one that submits the paperwork and is the point of contact, we want them to get the notification. However, we can only do that right now if they are in command and the rainmaker uses the team opportunity and assigns the admin to the opportunity.

    Another example is Agent 1 submits the file as the listing agent and Agent 2…

    4 votes

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  4. If a smart plan error occurs because of invalid email address and/or merge fields are missing, notification to be sent via email to the agent

    2 votes

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  5. A drag and drop feature should be included. I think design should be removed. A easy click feature should be included to produce mass emails with pictures to leads/clients.

    2 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  6. Please let us filter by tags that we do NOT want to select or send a campaign to

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  7. Hi! Please provide new Email Design Templates to attract sellers. The current design templates are 2 years old. We, agents, need marketing email designs that support current market conditions, and provide more options in general. This would help me to use Command to support the MREA's suggestion of 33 touchpoints to convert, instead of using outside sources.

    2 votes

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    working on it  ·  0 comments  ·  Designs  ·  Admin →
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  8. For tracking purposes. Is there a way to go in and check for all updated notes and activities per month or time period? The goal is to know what activities we are doing and to be able to track our activities. This would be a helpful tool to coordinate with team and leadership opportunities. And to know how productive we are in working our database.

    5 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  9. 5 votes

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    under review  ·  2 comments  ·  SmartPlans  ·  Admin →
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  10. It would be helpful to be able to add the other agent on the other side. The current co-broker tab requires tax id info. I am only needing to add name, brokerage, email and phone in the parties to the transaction section.

    14 votes

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  11. When we filter on Lead Source it only has the sources and not the contacts the lead came from. I want to know how many people a contact has sent to me as a lead. Right now I can only put in referral, but there is no good way to keep track of exactly who is sending the leads.

    7 votes

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    under review  ·  3 comments  ·  Contacts  ·  Admin →
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  12. For agents that have their license in multiple states, it would be great to have section to where you can add your license number in a seperate section instead of on the same line.

    4 votes

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    under review  ·  1 comment  ·  Settings  ·  Admin →
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  13. Have a filter that shows any/all contacts that have a saved search (similar showing who has a neighborhood).

    5 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  14. It would be more professional for our print material ie. pre-listing packet and buyers packet if the url was custom example: app.kw.com/stacysomers vs. app.kw.com/KW2UWJU8A

    10 votes

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    under review  ·  2 comments  ·  Websites  ·  Admin →
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  15. We have agents that have moved into the referral group and are showing up in the Active Referral Pattern. They are not allowed to practice real estate so it makes sense to be able to remove them and from our end.

    4 votes

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    under review  ·  0 comments  ·  Referrals  ·  Admin →
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  16. There doesn't seem to be a way to access my documents for a transaction in Command App mobile version. Is there a way to add that feature sooner than later? There is a Detail, Tasks, and Notes in the opportunity. That would be a great location to add access to docs.

    10 votes

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  17. I'm sure this isn't a new idea, but I want to amplify it. I need a simpler Command system. I'm not a Power-user like the many teams across the KW universe.

    Let me check the box and choose what functionality I want so its simpler. Right now I have to relearn it with every use and research what new function or setting has been added. I'm stuck on a new setting right now and I just have to punt. Support is off line and I can't wait til Monday.

    Feels wrong to pay for something that costs me time to…

    1 vote

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  18. The Referrals Portal would be more valuable if:

    1. The contact information went directly to the CRM portion of Command with the opportunity to apply SmartPlans, tags to keep in touch as well as areas served.
    2. Both KW and out-of-brokerage agents could be added.
    3. Once the referral is accepted, an Opportunity is created.
    6 votes

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    under review  ·  1 comment  ·  Referrals  ·  Admin →
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  19. Could be used for exporting mailing labels AND sending post cards to our database. Currently we must choose one person so as not to send two cards.

    3 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  20. It would be great if we could export any list of contacts that we are able to filter and create SmartViews around. This is good for handing off lists of people if necessary for various reasons.

    5 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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