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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
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  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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784 results found

  1. add confetti when a task is completed

    3 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  2. Being able to run a report for each smart plan email that is sent to see who un-subscribing from what plan, or who has opened each email. We are sending multiple emails for different plans, and it would be nice to be able to pull a report for each smart plan email that was sent within a particular smart plan!

    32 votes

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    under review  ·  6 comments  ·  Reports  ·  Admin →
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  3. 5 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  4. Have the ability to include the note I add to one of my contacts to be updated on their associated persons (ie. spouse) contact card. Example:

    I add a note to James Doe and same notes gets added to Jane Doe
    Note: Talked to James and he said they will sell in 3 months

    I want the note to automatically or give me an option to have that same note added to the associated person.

    3 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  5. when a contact signs up on your website for a free home valuation they are automatically entered into our crm. The property address they entered doesn't get added to the contact. Can this be added automatically so we don't have to go back in and update or forget?

    5 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  6. There are agents out there who boost posts of their recently sold listing instagram posts, for example, as a way to increase reach for those posts. You can do it natively from instagram.com. I was wondering if there was integration for that feature in command, but it seems like there isn't. if tehere isn't, agent would like to have one

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  7. Agent would like marketing tab for listing opportunities

    3 votes

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  8. It would be nice to attach the information sheets that contacts fill out to their contact card within command. The reason is then you would not have to keep the paper and still have it attached to the person directly and in one system so that you could open the attachment to reference rather than having to find a hard copy of paperwork that they filled out at either a buy or sell consult when they signed contract.

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  9. Most of us run ads on Facebook as well as Google.

    Pixel is Facebook's version of an ad tracking/conversion tool.

    Google ads tend to be more expensive than Facebook ads.

    Facebook is great for building awareness. Our clients need a way to start building a relationship with us BEFORE they ever speak with us.

    Facebook ads are not as effective without Pixel. Pixel can be attached to the entire website as well be used for specific landing pages, if your using a particular funnel. Pixel allows us to track conversions and optimize our ads. It helps us understand when people…

    14 votes

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    under review  ·  3 comments  ·  Campaigns  ·  Admin →
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  10. When adding steps to smartplan the work area is stuck to the side and unable to widen. Can it be edited where we can make the screen wider not only longer? Or bring it it the middle where the stesp aret and move the steps where the editing steps are. In this box I am typing in now has the ability to make the box bigger by clicking on the double arrow on the top right, that would work for the email edit box in smartplans!

    6 votes

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  11. 13 votes

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  12. Instead of having to change the default email to a specific agent, you could have a "team email" as a default option on "team" accounts that allows you to send emails in a campaign to all contacts of the "team" without it having one specific agent's contact information.

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  13. There's no way to remove smarplans in bulk from specific contacts. We have a team of agents that use the team command and one of our agents wants one of the smartplans removed from his team contacts but the only option is to do it one by one (there's over 2,000) or remove the smartplan for all the agents team contacts, which is not a real option. Thank you!

    21 votes

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    under review  ·  7 comments  ·  Contacts  ·  Admin →
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  14. When looking at the results of an email campaign, they are listed in no particular order and there is no way to sort or search the results. If an agent needs to search to see if a Contact either received or opened an email, one must scroll through the entire list and manually search. Not time efficient and there is no reason it should be so time intensive to search for results for a contact. Timeline does not include the email nor any indication if opened. This should be basic functionality, not a feature request.

    8 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  15. Frustrating. It should go back to where you were before. Scrolling up to the top wastes my time as I have to scroll back down and remember where I was.

    6 votes

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    in the backlog  ·  2 comments  ·  Tasks  ·  Admin →
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  16. When we send the link for neighbourhood update it will be super beneficial if you can add individual agent branding in the page the prospect click on

    7 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  17. It would be great to include a TASK Action for all tagged contacts at the same time. Right now I can pull up all contacts with a certain tag, but I can't mass Task them the same task.

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  18. Currently, command mobile only sends out a task summary push notification for the day. Example: "You have 5 tasks due today and 10 tasks overdue"....

    Would love to have a task push notification go out for individual tasks that are due by a specific time. Example: "Send Bob a confirmation call/text to confirm your meeting at 2:30pm today. Due at 10am"

    18 votes

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  19. currently whenever there is a discrepancy with an invalid email Support have to escalate each case. the user cannot see the reason code for why it is invalid. Support team cant go into mail gun to review past error to see if its a full block or something dev can clear. Then issue is escalated to dev team to check the reason and unblock the email if possible. if there was clearer wording for user or a button they could press to contest validity to have the email checked and cleared? (that sounds a bit fancy).

    4 votes

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  20. A functionality to add www to agent site's url so it can be better searched by clients

    4 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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