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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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621 results found

  1. Teams are able to add assignees to opportunities so both agents are able to see the opportunity. Single agents should have the option to add agents in their market center to their opportunities if they are splitting the deal or working as a mentor on the deal. This way the other agent can have access to the whole opportunity and see the documents.

    16 votes

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  2. The ability to download all documents from an opportunity to a single PDF file is useful and should be implemented.
    We should have the ability to choose individual files, or a combined PDF.

    14 votes

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  3. Have the availability to have an email notification for Twilio text messages. Currently you only get a desktop notification, phone notification, and a push notification. Those only work if you are logged into command. The Command app in notorious (at least to me) for logging me out without notice and when this happens there's not a way to know that text messages are coming through. We'd just like the ability to also turn on email notifications.

    9 votes

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  4. Sharing the following from my marketing guy: "I would love to see the ability when selecting contacts or scrolling through tags to not have to click the "show more" button / view more arrows at the bottom to reveal more contacts in the list. This is especially cumbersome when assigning multiple contacts to a smartplan. For example, you want to assign a follow up smartplan to your sphere, you have to use the select all feature assign the smartplan in groups of 20 (no option to View 100 or 500 like in other places) at a time. When thousands of…

    11 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  5. Currently, there is no system-generated reminder or required action to enter contractual dates and listing details into an Opportunity when a listing becomes Active or moves Under Contract. This can cause Smart Due Dates in the checklist and stages to not function properly if the "Agreement Won" date or other key dates (e.g., listing agreement date, contract deadlines) are missing.

    Proposed Solution:
    ✅ System Notification: Trigger an automatic reminder when an Opportunity moves to Active or Under Contract, prompting the agent to enter all required dates.
    ✅ Forced Pop-Up Prompt: Before an Opportunity moves to Active or Under Contract, require…

    2 votes

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  6. Add 'Cash' as a selectable value for 'Finance Type' in Opportunity Details. Currently, selecting 'None' results in two dashes being displayed. This can be confused with the data have potentially been omitted, rather than a clear statement of 'This Buyer intends to use cash', which is an important detail.

    3 votes

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  7. Ability to draw on a map the area they would like to target via direct mail campaigns

    7 votes

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    1 comment  ·  Campaigns  ·  Admin →
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  8. I would like to choose a radius smaller than 15 miles for the paid ads so I can better target smaller neighborhoods

    6 votes

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    2 comments  ·  Campaigns  ·  Admin →
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  9. Teams would like a way to view more detailed email analytics for team members. Say, one agent sends out a SmartPlan through their Team SmartPlan account, the Rainmaker should be able to see those analytics instead of only the emails sent out from their account. Currently, the email metrics will show from that particular account. There is not a team email metrics at the moment. Basically there needs to be a 'Teamified' Reports applet.

    17 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  10. I love the newsletter in command however when I make my contact list and make certain tags, I noticed this time around that anyone new that I added to command or tagged, wasn't included in the newsletter when I sent it out.

    8 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  11. 8 votes

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    under review  ·  2 comments  ·  Websites  ·  Admin →
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  12. other CRMs have this for mailing labels, or other mailing label softwares do and not being able to set a certain person to be addressed first seems unprofessional

    10 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  13. 15 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  14. I would love to be able to print a list of existing tags to use when adding new contacts or cleaning up my database

    4 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  15. Create a SP step that either adds or removes a tag once the step has processed

    9 votes

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    1 comment  ·  SmartPlans  ·  Admin →
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  16. Should be able to block or mark leads as scam. We get scam emails from the website and all we can do is archive them.

    5 votes

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    0 comments  ·  Contacts  ·  Admin →
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  17. Agents are requesting more edit functionality as far as centering the Titles and subtitles

    3 votes

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    0 comments  ·  Websites  ·  Admin →
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  18. I would like to add things like:

    • written note
    • comment on social media post
    • liked social media post
    • email
    • conversation

    And any others that come up that are relevant to how we interact.

    10 votes

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    under review  ·  6 comments  ·  Contacts  ·  Admin →
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  19. 5 votes

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    0 comments  ·  Contacts  ·  Admin →
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  20. I have several requests by agents in MC923 asking about being able to obtain a list of address mailed to in a Direct Mail Campaign

    8 votes

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    under review  ·  2 comments  ·  Campaigns  ·  Admin →
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