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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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617 results found

  1. Increase the column width of the Smart Plan Name and decrease the width of the other columns. more characters or space is needed to see the full name of the smarptlans. The other columns like date need less space.

    5 votes

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    in the backlog  ·  1 comment  ·  SmartPlans  ·  Admin →
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  2. As of right now there is no way for our team members to edit any designs in the team designs . It would be very helpful to allow only our team members to edit designs thorugh their team account that way we do not have to publish our designs for EVERYONE to see.

    9 votes

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    3 comments  ·  Designs  ·  Admin →
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  3. In the search filter for contacts,
    How can I filter the contacts who had the smart plan in the past and not current? Could you add a filter please? I understand that i can find it in the activity, but with 800 in my database, that's a lot to go thru. This is to avoid repeating the smart plan on the clients.
    Or if you cannot delete the smart plan under the smart plan section , even if it's completed.

    4 votes

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    0 comments  ·  SmartPlans  ·  Admin →
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  4. On the back end, when an agent designation changes, they shouldn't need to re-upload all their opportunities in order to be in compliance. There needs to be a way to port them over in their entirety.

    12 votes

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  5. We should be able to redesign our websites using our brand colors and fonts

    10 votes

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    3 comments  ·  Websites  ·  Admin →
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  6. In the 'designs' section of command, and create an email campaign for a new listing, on the very bottom bottom of the design template, it auto populates my KW logo, and contact details TWICE as shown under my photo.
    Please help me to remove one side of the branded information and not two of the same footer.

    4 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  7. Can we have an option to skip weekends in the smartplans? I tend not to work/make calls on weekends, and by monday I am overwhelmed with the numbers I have in my task list for the week and so I do nothing...eventually just archiving everything and starting over. Can you fix this?

    33 votes

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  8. Can we please have the work days for the Activity Tracking start on a Monday? It currently starts on Sunday and ends on Saturday, and I believe most of us track activity Monday through Sunday.

    4 votes

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    0 comments  ·  Reports  ·  Admin →
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  9. Our largest competitor in the Milwaukee market is fully connected to our MLS. One of the things our agents are finding very helpful is that once they are confirmed for a showing with one of their agents, they receive an auto email confirming that showing along with listing details and the MLS documents attached to that email.

    Is it possible to have our MLS connected to Command / KWLS so that a similar process occurs for Keller Williams' agents? I'm assuming it would need to be connected to the Showing service (i.e. Aligned Showings or ShowingTime) + our Metro Milwaukee…

    7 votes

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  10. preferred contact method should be where the phone and email are entered so can immediately see what client prefers; having to scroll down is tedious--you're just not going to do it for every person you meet; plus they may get annoyed if you contact them the non-preferred way and that strains the relationship (weren't you even listening when i told you not to * but instead to *) Anyway, would like to see it in the main 'box' for the contact

    20 votes

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    in the backlog  ·  0 comments  ·  Contacts  ·  Admin →
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  11. It would be beneficial to have a column in contacts under "tasks" and sort by the due date. It would also help to see what contacts already have tasks and which contacts marked as a lead need a task.

    3 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  12. When looking at the results of an email campaign, they are listed in no particular order and there is no way to sort or search the results. If an agent needs to search to see if a Contact either received or opened an email, one must scroll through the entire list and manually search. Not time efficient and there is no reason it should be so time intensive to search for results for a contact. Timeline does not include the email nor any indication if opened. This should be basic functionality, not a feature request.

    10 votes

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    under review  ·  2 comments  ·  Reports  ·  Admin →
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  13. 6 votes

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    1 comment  ·  Websites  ·  Admin →
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  14. When submitting documents in the Opportunities section and you have to add a lot of documents that might not be listed by the broker, you have to click "Add Document". Once the document is added it drops you to the bottom of the screen where the document was added so then you have to scroll all the way back to the top of the screen to add another new document. Can we freeze the section with the option to add a new document so it's always visible...or add the option to "Add Document" at the bottom. https://www.loom.com/share/65d9184cce9446348ab6fa0b9a024429?sid=d00c2809-ea6d-49b1-8570-257cac768c9d

    7 votes

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  15. The text color on the pages is light grey on white and is difficult to read. Should be able to change the color of the texts on pages.

    7 votes

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    2 comments  ·  Websites  ·  Admin →
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  16. single level, lot size, county search(rather than just the city), type of property

    84 votes

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    under review  ·  54 comments  ·  Websites  ·  Admin →
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  17. Being able to run a report for each smart plan email that is sent to see who un-subscribing from what plan, or who has opened each email. We are sending multiple emails for different plans, and it would be nice to be able to pull a report for each smart plan email that was sent within a particular smart plan!

    34 votes

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    under review  ·  9 comments  ·  Reports  ·  Admin →
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  18. When an agent is using the activity tracker they log their set and held appointments but the Reports activity lumps this into one number as the sum. I would like to see each metric reported in the Reports>> activity for day, week, and month

    3 votes

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    0 comments  ·  Reports  ·  Admin →
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  19. Allow social post to be embedded in smart plans and have smart plan have the ability to be scheduled

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  20. Currently the KW Neighborhood Nurture Emails get sent early in the morning, usually around 2am. Please update the SmartPlan to allow time of day that is preferred.

    10 votes

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