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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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871 results found

  1. When marking multiple tasks as complete, it takes a moment to load before you can mark the next task as complete. I should be able to mark tasks as complete faster that 1 every 10 secs without being forced to use the bulk task action. This is an issue I’ve experienced with the app and the web-based platform.

    2 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  2. 3 votes

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  3. Is it possible to make accommodations for disabled users? Specifically thinking about dictation in the notes fields (I am dealing with arthritis in my hands) but I’m sure there are others that could use that kind of option

    4 votes

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    under review  ·  1 comment  ·  Homescreen  ·  Admin →
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  4. Team members should be able to create smartplans in the team account without having to give enhanced or admin permissions.

    2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  5. You currently have a filter for date created, but I can only search greater than or less than. I would like to search dated created =. This would allow me to search by year or possibly month and year.

    2 votes

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  6. I would like the ability to hide the Contact Form from my agent site. It is the only module on the homepage that cannot be hidden. It is giving me a lot of spam leads and I would much rather that potential clients contact me directly via email.

    4 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  7. It's impossible to make a new email look right because there is excess white space on both sides. The current templated designs don't have that but they are non-editable. Please help, because it looks terrible in an inbox and makes it much harder to read on a smartphone. Thank you!

    1 vote

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  8. 2 votes

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  9. The more I am working with the website, the more I wish we had a few more stock widgets to work with in addition to "rich text". Something like an image/text box or a CTA that is responsive and always look neat and tidy would be especially helpful. It's hard to get images and text to line up across all devices without additional css and most people just want a plug and play option for their blogs and landing pages. There are some work arounds, but they aren't obvious and this is something that has come up over and over…

    4 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  10. We had a great interactive buyer / seller guide on our previous sites experience. With the new website upgrades, we only have a small sample of the buyer's guide, in blog post format.

    I don't want my customers to have to read each individual blog post, when the previous card template worked great and was fully customizable. KW should consider building a pre-made template or site page we can install on our new sites.

    8 votes

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    under review  ·  7 comments  ·  Websites  ·  Admin →
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  11. The tasks for an opportuinty displays on iPhone alphabetically ordered. Which is wrong. They should be in the chronological order as on the desktop computer (Chrome). When I am displaying them on my computer (Chrome), they are in their correct chronological order.

    I want the chronological order of tasks also on iPhone. It's very annoying and confusing as tasks loose their chronological order. Could you please fix it?

    1 vote

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  12. When you send an email (designs coming soon) or text message to many contacts from the Contacts applet using the "Actions" dropdown, it can be difficult to recall a text message you sent and the list of agents you sent to. Or what particular email you sent and to what list of contacts. I understand that you can see this from the contact record 1 by 1. However, a consolidated view of these sent messages and stats for the emails would be a game changer. Also, when someone replies to one of these messages (or another Command email sent from…

    1 vote

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  13. A feature that allows you to create templated, simple or designed emails, that trigger based of different events.

    Just a few ideas:

    New home eval
    Opportunity milestone reached
    Birthdays
    Home Anni
    Welcome to website
    Open house thank you
    Other consumer activities

    We have the ability to set up lead routing rules, to auto-tag and auto add to SmartPlans, but the downside of this feature is that it doesn't work with people that already exist in your database. It will only trigger for new leads that hit the system based off a lead source.

    Currently If someone fills out your home…

    2 votes

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  14. In the Compass CRM they have a photographer portal that allows agents to invite their photographer into their ecosystem that lets them upload all the photos and content that they hired them for. The photos/content (floor plans, videos, etc.) get uploaded directly into the agents CRM and begins automating marketing and designs well before the listing is even active. (Paid ads, flyers, social posts etc.)

    This gets the listing marketing rolling much earlier instead of waiting until the listing is active on the MLS.

    The feature also is convenient for photographers as it allows them to have one single account…

    2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  15. No matter which side of the transaction they are on, allow agents to download their own DA's from opportunities.

    If the agent is on a team, allow the rainmaker to control what data a team members sees when they download their own DA.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  16. Pull a report together for forecasting and GCI by the agent using a source of Probable GCI and using commission from the offers and commission tab once the opportunity has moved to the Under Contract phase. Drill this down to the agent level if on a team. You can add a split line in the opportunity breakdown when creating to trigger the correct commissions by the agent if on a team.

    1 vote

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  17. set up different emails to reply for different email campaigns. simultaneously.

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  18. 3 votes

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  19. Instagram allows users to post an image carousel up to ten images, so we should really be allowed the same limit when scheduling through our app. Some places cannot show their best potential with such few images, and it also compromises the design and feed organisation of our professional profiles, making it harder to develop a visual identity

    20 votes

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    under review  ·  10 comments  ·  Campaigns  ·  Admin →
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  20. Agents require the ability to create Market Center Exclusive Listings directly within the Opportunities Applet, including the option to select “Do Not Share - Listing Will Only Be Visible to You.” The current inconsistency in the UI between the Opportunities Applet and the Listings Applet forces agents to use a less intuitive workflow, which could result in potential exposure of sensitive client information. This inconsistency disrupts the user experience and increases the risk of errors, especially when dealing with NDA-protected listings.

    2 votes

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