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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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833 results found

  1. In the New smartplans the typing window on the right side makes it way to small and hard to work with. Can this be moved back to the middle or at least able to expanded to take up more of the screen. This would be better that 75% of the screen being blank space.

    2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  2. Add the option of a Smart Due Date for Opportunity movement through the pipeline. When I move an opportunity from Watch to Nurture (for example), I want to be able to set up my checklist so the tasks fire of X days after the opportunity enters the stage.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  3. When looking at the results of an email campaign, they are listed in no particular order and there is no way to sort or search the results. If an agent needs to search to see if a Contact either received or opened an email, one must scroll through the entire list and manually search. Not time efficient and there is no reason it should be so time intensive to search for results for a contact. Timeline does not include the email nor any indication if opened. This should be basic functionality, not a feature request.

    5 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  4. Need the ability to run an ad to find buyer leads for a private listing while we are prepping the listing to go live in the Public MLS system.

    5 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  5. The default website / landing pages are geared toward residential real estate. Commercial brokers need professional website representation, as well.

    5 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  6. if i go to add a contact who has already been archived i would like to push a button and have them un-archived currently you have to log out and go into archived contacts and find the contact and restore them. too much time

    4 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  7. Two things: Can we have a "view" button so we can see what our smart plan emails are going to look like? And can we select spacing? I can't single space my signature block and it looks amateurish double spaced.

    4 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  8. currently, the monthly neighborhood snapshot Smart Plan (a KW developed Smart Plan) provides both a header and footer, but the format is not professionally presented and is not adjustable.

    5 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  9. Currently, our Direct Mail Campaigns don't merge spouses when sending postcards, meaning each individual contact is sent a postcard, which significantly increases costs for larger mailings. We should have the ability to upload our own mailing labels (which we can create and have linked spouses merged onto one label) so that multiple postcards aren't sent to the same address.

    5 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  10. It would be useful to have ALL Tasks appear in the same place - on your primary command dashboard, not have to go digging for them in CommandMC

    4 votes

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    under review  ·  1 comment  ·  Homescreen  ·  Admin →
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  11. would be nice if the activity with clients thru social media direct messaging was connected like gmail so it would show up as an activity on the client contact.

    3 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  12. When we send the link for neighbourhood update it will be super beneficial if you can add individual agent branding in the page the prospect click on

    4 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  13. instead of just having Call, Text, or Other, please add an Email Task Type.

    4 votes

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    under review  ·  1 comment  ·  Tasks  ·  Admin →
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  14. We used to able to grab a contact and drag them to another tab. This made it easy to work from a main contact dashboard and with the individual contact. Now it requires going back and forth and beginning at the beginning of the list. Please let us drag again.

    3 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  15. As a MCTT, I've noticed with a lot of agents that it can get very confusing on where they need to put in information to go on their Consumer sites. I have a lot of people that update their bio and headshots in the My Profile section and then wonder why it's not updating anywhere because it's hard to find the Marketing Profile and no where really explains the difference between the two. It would also be great to add a button on the Consumer tab that takes you to your Marketing Profile so it's also easier to find as…

    9 votes

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    under review  ·  4 comments  ·  Settings  ·  Admin →
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  16. 3 votes

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  17. I don't notice when a contact interacts with my neighborhood nurture, until I get back into that contact later. That is when I notice that they looked at a certain property and address. If we got notified separately, outside of command, it would let us know faster and we can act on the hot lead.

    2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  18. We can't assign multiple agents to the same contact. This is a problem for teams who have buyers agents and listing agents who have clients that selling and buying. If the contact is assigned to the listing agent and the buyers agent is a collaborator, the buyers agent can create an opportunity for the contact but they are not assigned the opportunity therefore they cannot see that the opportunity exists or access it unless the rainmaker or assignee assigns them to opportunity

    2 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  19. 2 votes

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  20. It would be great to include a TASK Action for all tagged contacts at the same time. Right now I can pull up all contacts with a certain tag, but I can't mass Task them the same task.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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