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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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621 results found

  1. Ability to create Smartviews for task list

    9 votes

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    in the backlog  ·  5 comments  ·  Tasks  ·  Admin →
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  2. The only place to review replies/calls from Twilio is under notifications. It would be helpful to have an inbox for all Twilio text messages/calls.

    13 votes

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  3. It would be great to be able to "add activity" to a group of people that have been tagged when we send something to the entire group either through a direct mailer or an email etc vs having to add that activity one at a time.

    3 votes

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    0 comments  ·  Contacts  ·  Admin →
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  4. When building out the websites in Expert Mode, if we create a single property website page, it will generate a link that we can use in social media or emails to direct clicks to that site. If we had a way to generate a QR code or even have a branded one-click to shorten the long link address, that would be amazing!

    4 votes

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    1 comment  ·  Websites  ·  Admin →
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  5. In the daily tracker log sheet, please add a field to enter the number of attempts. That way we can see how many communication attempts we are making each day vs. how many actual 2 way conversations are happening.

    3 votes

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    0 comments  ·  Contacts  ·  Admin →
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  6. Title: Create a TCPA-Compliant Landing Page for Event Signups

    User Story:
    As a real estate agent,
    I want the ability to create a separate landing page for events and seminars,
    So that I can manage event signups while ensuring compliance with TCPA regulations.

    Acceptance Criteria:
    The landing page should allow users to register for events without relying on third-party platforms like Eventbrite.
    It should include TCPA-compliant checkboxes for consent to contact via phone, email, and SMS.
    The system should store consent records for compliance purposes.
    The page should be easy to customize for different events and integrate with my CRM.…

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  7. We would like in the Preferred Partners section:
    • More categories to include other and Real Estate Schools.
    • Ability to create our own catagory
    • Ability to change the order of the partners. Currently, it is in the order entered.

    9 votes

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    3 comments  ·  Homescreen  ·  Admin →
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  8. Agent would like to add the same primary phone number/email to a contact in the additional field on the contact card and not get the error 'That phone number/email address already belongs to this contact.'. He'd like to have the same number or email address on the primary field as well as on the additional field

    6 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  9. 5 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  10. Easy button would collect data that is already in Command/the KWLS to save time on back and forth between Agents and Support. Ex. If their listing has been Active on the MLS for less than 24 hours, messaging indicates to allow up to 24 hours for changes to sync with KWLS. If the listing has been Active on the MLS for 24+ hours and there are still no photos detected, Listing applet has an easy button next to the listing to submit a ZD ticket to Support with MLS/listing details/List Agent details to kicks tart investigating the missing photos. Ex.…

    10 votes

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    in the backlog  ·  4 comments  ·  Listings  ·  Admin →
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  11. Want to seen the one that we were looking at last. I wish it would save place in my scroll. I want it to go right back. Would use the back and forward buttons some times but not always. Match behavior from Google Contacts.
    https://www.loom.com/share/7ef6c2f1d8a045009f1b42936a417395?sid=ae5efdcb-6e81-47ab-9dc2-c21bea1fe6a3

    9 votes

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    5 comments  ·  Contacts  ·  Admin →
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  12. When using custom Smartplans like birthday greetings, there’s currently no way to receive a copy of the exact email sent to contacts. While creating a test contact provides a preview, it doesn’t show the personalized details (e.g., the recipient’s name or merge tag content).

    Request:
    Please add an option to automatically send a copy of each Smartplan email to the user or a designated email address.

    Desired Outcome:
    This feature would allow users to:

    Verify that personalized details are accurate.
    Keep a record of sent communications for reference.

    2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  13. it would be nice to customize the task chart
    ie remove " assigned to"

    14 votes

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    in the backlog  ·  6 comments  ·  Tasks  ·  Admin →
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  14. I want to be able to archive, change, or delete referrals that I receive or send. Sometimes, the receiving agent leaves KW and does not close a referral after the closing, or the client chooses another option. Being able to clean up my referral page will be most helpful. It causes anxiety for me to see all of the referrals that are either closed, expired, or should just be updated and deleted.

    16 votes

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    under review  ·  5 comments  ·  Referrals  ·  Admin →
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  15. For the QR code in the Command app for the digital business card, I would love to see the ability to add your profile picture into this business card that is in your Marketing Profile to make it look more professional or the ability to customize what details you do/don't want on the business card.

    3 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  16. Let us sort or find contacts that have unsubscribed or had undelivered text messages through Twilio.

    11 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  17. 15 votes

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    under review  ·  3 comments  ·  Contacts  ·  Admin →
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  18. KW Agents should have full use of their command dashboard on a mobile web version. When using a tablet, we should be able to use the full capability of Command. Example: when working on an opportunity and adding documents, before submitting to compliance, there is an ability to remove or edit uploaded documents if you are on a laptop or a desktop. The command prompt and dropdown menu are there on a mobile device, but it does not respond to a tablet or phone. This feature should work no matter what type of device you are using. I understand that…

    30 votes

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  19. Ability to enter an MLS number for a new listing into a search feature that will locate anyone in your database that meets that criteria (has searched for similar properties on your website, etc.)

    30 votes

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    8 comments  ·  Listings  ·  Admin →
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  20. Provide the ability to change the order in which Contact custom fields are displayed.

    4 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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