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Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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621 results found

  1. Can we please have the work days for the Activity Tracking start on a Monday? It currently starts on Sunday and ends on Saturday, and I believe most of us track activity Monday through Sunday.

    4 votes

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    0 comments  ·  Reports  ·  Admin →
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  2. 4 votes

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  3. A functionality to add www to agent site's url so it can be better searched by clients

    4 votes

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    0 comments  ·  Websites  ·  Admin →
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  4. I would like the ability to hide the Contact Form from my agent site. It is the only module on the homepage that cannot be hidden. It is giving me a lot of spam leads and I would much rather that potential clients contact me directly via email.

    4 votes

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    0 comments  ·  Websites  ·  Admin →
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  5. The more I am working with the website, the more I wish we had a few more stock widgets to work with in addition to "rich text". Something like an image/text box or a CTA that is responsive and always look neat and tidy would be especially helpful. It's hard to get images and text to line up across all devices without additional css and most people just want a plug and play option for their blogs and landing pages. There are some work arounds, but they aren't obvious and this is something that has come up over and over…

    4 votes

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    1 comment  ·  Websites  ·  Admin →
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  6. After clicking a listing in the listings applet, I lose any and all filters that I might have applied when I click back to return to the map/search results. This makes it cumbersome to navigate using Listings unless I know to open every listing in a new tab.

    4 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  7. I’m receiving automated texts through my twilio account. These texts are many characters to include emojis. There are consuming my credits. How do I block that number from using all my credits.

    4 votes

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  8. Agents would like to see a metric for their Average Commission Percentage in their Associate Income Summary report to help assess their business progress.

    3 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  9. Within a Lone Wolf Signing, there’s currently no option to include a single, universal message for multiple signers. Instead, the system requires you to enter a separate message for each individual signer. If the same message applies to all signers, it must be manually copied and pasted into each signer’s message field. We're looking to have a field to allow a message for all signers and avoid copy and pasting.

    3 votes

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  10. It would be great to be able to merge documents and pages from multiple documents within Lone Wolf Transact or Authentisign. At the moment, there is no option to merge or split documents within Lone Wolf Transact.

    3 votes

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  11. it'd be really helpful if when creating smart plans were were able to put actual days (i.e. send on 4/1) rather than number of days (i.e 21 days later)

    3 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  12. This feature request regards expanded commercial reporting that includes more data points for commercial transactions, thus making monthly reporting more useful for internal comp tracking and market analysis.

    4 votes

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    under review  ·  1 comment  ·  Reports  ·  Admin →
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  13. We would like to have the ability to add custom fields to the Opportunity Details page. Things like lockbox cod, lockbox location, bed/bath/acres/etc., MLS ID, etc.

    3 votes

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  14. I am looking for a way to narrow results based on my own check marks (not built in filtering). For example, having the criteria in my head, and checking the ones I want on my short list just by checking the boxes I then want to export THAT short list to csv

    3 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  15. Activity Tracking Report now under Activity & Custom Reports inside Business Reports only for CommandMC,

    This report is essential for individual agents - this is something KW recommends them to track daily, so we need to make it easier for them to do so

    3 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  16. 3 votes

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    under review  ·  1 comment  ·  Homescreen  ·  Admin →
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  17. Twilio sends a default message to contacts who receive a text message for the first time using the team account. This message is sent only once. The agent would like this message to be disabled as it confuses her contacts.

    3 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  18. Add functionality in smartplans to do an "if/and" desicion. example - when sending a monthly communication, the SP can send it as a text; if no phone number, it will send it as an email. ( when the customer has both). Also, to be able to add a tag via the SP in certain action is taken

    3 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  19. Hi Command Support Team,

    We’re reaching out with a question regarding a Smart Plan we recently created for our database.

    The Smart Plan is a 12-month email series designed to send a monthly home maintenance checklist, with one email scheduled per month. We’d like to know if there is a way for contacts to enter the Smart Plan based on the current month they’re added.

    For example, if a contact is added in February, is it possible for them to skip the January email and automatically begin with the February message (the second step of the plan), rather than starting…

    3 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  20. When I have more than 1 task, and I am able to complete one current or past due task, I ought to be able to multi select other past due tasks and either mark them complete or archive them.

    3 votes

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    under review  ·  1 comment  ·  Tasks  ·  Admin →
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