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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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837 results found

  1. Please add something in KW command where we can run paid campaigns on YouTube. I think the following options would maximize the benefit.

    1. Give the agents options to upload a list of prospective clients they would like to advertise to, or have an option for command to use the YouTube algorithm to target prospective clients.
    2. Provide options for the agents where viewers to skip the ad after a certain amount of time or watch the entire ad.
    3. Give agents the option to have the ad run prior to the video the consumer wants to watch, or if the ad will…
    5 votes

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  2. Currently able to do this for MailChimp lists only.

    5 votes

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  3. I would really like to be able to export an email campaign's results to an excel spreadsheet. For example, I have 26 emails that didn't send. It shows the reason why but I would like to be able to export this list to use to update those that may have incorrect emails. Or export the list of those that didn't open it so that I can send it to the agent in a spreadsheet so they can connect with the clients.

    5 votes

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  4. Setting up how your featured listings show on agent sites is time consuming and not easy to find.

    It takes 9+ steps to reach the point where you can add specific listings to the featured properties list on your KW Agent or Team Site.

    So if you are an agent running open houses for another agent and want to pin that property, it takes a long time.

    Navigating through the Websites applet, switching to Expert Mode, and then digging into the homepage settings can be confusing, especially without clear visual cues or step-by-step prompts. For newer agents or those not…

    4 votes

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  5. I would like to make 2 feature request with you.
    1. The ability to edit the Meta Title and Meta Description for SEO Optimization
    2. The ability to add additional tracking codes.

    4 votes

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  6. On a contact when you go to 'add activity' on the list of 'interaction type' I would like you to add 'door drop' or 'pop by' on the drop down menu. Then I can mark the days I personally show up at peoples homes with a door drop and then I can add notes if they were home or not.

    4 votes

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  7. Tie the Close Date field of the opportunity details section to the Close Date field in Transactions (Commissions) together. When an associate updates the Close Date in the Opportunity Detail screen and there is a Open/Submitted/Approved commission in Offers it would be great if the associate is asked if they would also like to update the Close Date of the Offer (if different). Also, if the associate submits an commission with a Close Date that does not match the Close Date in the Opportunity Details the system would ask if if the date should be updated to match.

    4 votes

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  8. When we enter contacts into Command that need to be linked, it would be awesome that when after you enter the first contact, and then when you start on the second and you "Add a relationship" ....if the Collaborator and Tags automatically populated to the second contact...that would be amazing!

    4 votes

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  9. For my email campaigns, I would like to see what individual contacts in my specifically click on in my email. For example, did they click on a specific article/image, or a specific button?

    That way it allows me to better interact with the contact, and could potentially allow for agents to create a trigger for a SMARTPlan creating a follow up if a lead clicks a specific link.

    4 votes

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  10. 4 votes

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  11. allow auto play videos in email designer. do not limit emails to url or kw designs only. please and thank you.

    4 votes

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  12. Please either allow agents to manually update neighborhood boundaries for their individual websites or create a better system for neighborhoods. I have a PDF with corrections for Towne Lake in Woodstock, GA that I cannot post here and Support said this is the only spot for me to submit neighborhood updates. My ticket # is 1059886 if you would like to follow up with the corrections.

    4 votes

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  13. When responding to a text message using Twilio, it would be helpful to be able to see the previous messages in the thread, similar to how you respond to a traditionally text message thread on your smart phone.

    Currently the window to compose a Twilio message doesn't show any of the previous text messages in the conversation. Adding the ability to view previous messages in the compose window would be helpful.

    4 votes

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  14. Some contacts have more than 3 relationships, agent wants Command to let her add more than 3 relationships in a contact

    4 votes

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  15. The ability to have an email sent to myself (command user) with all tasks & birthdays etc due that day as a reminder. (Most crms have this feature)

    4 votes

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  16. 4 votes

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  17. I’d like to pull my contacts list sorted by least recently contacted. But I want this to be by personal contacts/reachouts (texts or calling) but not marketing emails. So if I sent a marketing email last Thursday and I sort my contacts by last contacted, everyone shows last Thursday since I sent a marketing email. But I just wanted it to show when I personally contacted them. The reason this would be helpful is I can easily pull my list of contacts based on those who I haven’t made a personal connection recently and then prioritize who to reach out…

    4 votes

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  18. Agent would like to add the same primary phone number/email to a contact in the additional field on the contact card and not get the error 'That phone number/email address already belongs to this contact.'. He'd like to have the same number or email address on the primary field as well as on the additional field

    4 votes

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  19. I'd like a feature request to get the total cost spent on ads for current year easily instead of having to go through eacn month manually to calculate total cost

    4 votes

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  20. Currently, when adding an international referral in the Commissions section, the system does not allow users to input phone numbers with international country codes. It assumes all phone numbers are in a North American format, which results in errors for agents working with international referrals. This enhancement will allow users to add international phone numbers, ensuring proper data entry and improved communication with referral agents.

    4 votes

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