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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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837 results found

  1. Sharing the following from my marketing guy: "I would love to see the ability when selecting contacts or scrolling through tags to not have to click the "show more" button / view more arrows at the bottom to reveal more contacts in the list. This is especially cumbersome when assigning multiple contacts to a smartplan. For example, you want to assign a follow up smartplan to your sphere, you have to use the select all feature assign the smartplan in groups of 20 (no option to View 100 or 500 like in other places) at a time. When thousands of…

    5 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  2. Bring back the ability to email individual offers to clients. This was taken away in the new offers platform. I used this option on every deal and now I can't. I have always tried to keep my system the same for everyone so this being removed is a big setback for me.

    5 votes

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  3. Make versioning for Opportunity document checklists a lot more obvious. Agents and trainers don't know that this exists and are adding a new opportunity for every offer a buyer has.

    5 votes

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  4. Let us sort or find contacts that have unsubscribed or had undelivered text messages through Twilio.

    5 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  5. Hi! When creating a new note or editing an existing note, the window that pops up only allows you to see about 4 lines of text at once. When making a lot of bullet points in a note, that means you have to scroll up and down to see if you already have a piece of information recorded. Could the window that pops up when you create or edit a note, be made larger?

    Also, the formatting doesn't transfer over from note creation or edit window, to when you view it. For example, if you make bullet points on different…

    5 votes

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  6. Profit share reports are now maintained on My KW. Since Retirees don't have access to Command, they will need another way to access this information when reports move over to Command.

    5 votes

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  7. Email templates within opportunities tab and/or in the clients contact

    5 votes

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    working on it  ·  0 comments  ·  Designs  ·  Admin →
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  8. Ability to see tags in contact list without having to open each client 'card'

    5 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  9. I would like the ability to print the timeline tab of an opportunity. This allows me to see all of the logged activities in one sheet to my agents instead of sending them multiple screenshots.

    5 votes

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  10. when creating a saved search for a contact, would be handy if there was a way to change the default settings. like on the options for property type - default is all 10 types, I would like to be able to change that so I dont have to uncheck 9 types every time.

    5 votes

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  11. KWW agents want to see the currency in the Opportunities applet reflect as their country's respective currency rather than USD.

    In this case, for the Philippines, they want to see it reflect as peso.

    5 votes

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  12. When looking at the results of an email campaign, they are listed in no particular order and there is no way to sort or search the results. If an agent needs to search to see if a Contact either received or opened an email, one must scroll through the entire list and manually search. Not time efficient and there is no reason it should be so time intensive to search for results for a contact. Timeline does not include the email nor any indication if opened. This should be basic functionality, not a feature request.

    5 votes

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  13. Need the ability to run an ad to find buyer leads for a private listing while we are prepping the listing to go live in the Public MLS system.

    5 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  14. The default website / landing pages are geared toward residential real estate. Commercial brokers need professional website representation, as well.

    5 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  15. currently, the monthly neighborhood snapshot Smart Plan (a KW developed Smart Plan) provides both a header and footer, but the format is not professionally presented and is not adjustable.

    5 votes

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  16. Currently, our Direct Mail Campaigns don't merge spouses when sending postcards, meaning each individual contact is sent a postcard, which significantly increases costs for larger mailings. We should have the ability to upload our own mailing labels (which we can create and have linked spouses merged onto one label) so that multiple postcards aren't sent to the same address.

    5 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  17. Frustrating. It should go back to where you were before. Scrolling up to the top wastes my time as I have to scroll back down and remember where I was.

    5 votes

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    in the backlog  ·  2 comments  ·  Tasks  ·  Admin →
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  18. We should be able to redesign our websites using our brand colors and fonts

    5 votes

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  19. I would like to be able to filter my contacts that don't have tasks assigned so that I can assign tasks.

    5 votes

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  20. I dont know why the tomorrow task was removed, but I used it every day to make sure I was best prepared for the next day. I would ask to bring it back.

    5 votes

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