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Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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622 results found

  1. Enable the GMail feature of Read Receipts to our KW Email accounts.

    4 votes

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  2. When creating tasks under stages in Opportunities- We should have the ability to assign the person who create the opportunity as the selected signee instead of having to manually assign the tasks as they come up.

    4 votes

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  3. When looking at the "All Opportunities" view it would be helpful if non-compliant opportunities could be highlighted so we can quickly and easily see which files need attention.

    4 votes

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  4. It would be helpful if Command included a feature allowing users to submit missing neighborhoods for review and inclusion. Currently, some subdivisions, like Cumberland, do not appear in search results. In cases where a neighborhood might have been previously listed under a different name (e.g., Wagner Farms), users have no way to request a correction or update.

    By adding a "Request Missing Neighborhood" button, users could easily report missing areas, ensuring more accurate and up-to-date mapping in Command. This would improve usability for agents relying on precise neighborhood searches.

    Would love to see this implemented!

    4 votes

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    3 comments  ·  SmartPlans  ·  Admin →
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  5. Add the option so that once an Opportunity is changed to a different stage, it would automatically send a specific email out to that client. For example: An Opportunity changes from a stage called "Showings" to a stage called "Under Contract" - An email would automatically be sent out with details for the clients next steps.

    4 votes

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  6. Allow the ability to add more than one relationship connection. For example an entire family buying together.

    4 votes

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    0 comments  ·  Contacts  ·  Admin →
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  7. Update the home evaluation tool to capture and notify agents of the address entered, even if the consumer doesn’t complete the full form. This ensures agents can see potential leads who showed interest but didn’t submit their contact info, allowing for follow-up strategies like targeted ads or direct outreach.

    4 votes

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    0 comments  ·  Websites  ·  Admin →
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  8. 4 votes

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  9. 4 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  10. Notes left for MCAs and compliance to or from agents - place a little "Mark as Unread" - because sometimes I am communicating with an agent as an MCA and check a message sent, and find out it was meant for our compliance person. They miss it because it's no longer indicating there's a message for them.

    4 votes

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  11. Managing large email lists is challenging when trying to exclude certain groups. It would be helpful to have the ability to deselect specific groups of contacts without unchecking every individual contact, streamlining list management.

    4 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  12. Expand the options for Relationships. Some key relationships are missing in the drop down. It would be beneficial for Command users to be able to note Relationships such as : FRIEND, ROOMMATE, CO-WORKER.

    4 votes

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    1 comment  ·  Contacts  ·  Admin →
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  13. 4 votes

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    0 comments  ·  Contacts  ·  Admin →
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  14. 4 votes

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  15. 4 votes

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    under review  ·  1 comment  ·  Referrals  ·  Admin →
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  16. Provide the ability to change the order in which Contact custom fields are displayed.

    4 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  17. When building out the websites in Expert Mode, if we create a single property website page, it will generate a link that we can use in social media or emails to direct clicks to that site. If we had a way to generate a QR code or even have a branded one-click to shorten the long link address, that would be amazing!

    4 votes

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    1 comment  ·  Websites  ·  Admin →
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  18. I would love to be able to print a list of existing tags to use when adding new contacts or cleaning up my database

    4 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  19. We need the ability to merge two contacts that both have agent site connections. If a client creates a new account on the agent site or app after they already have an existing agent site connection, it creates a duplicate contact that cannot currently be merged. We need the ability to merge these duplicate agent site connections when they occur.

    4 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  20. In the search filter for contacts,
    How can I filter the contacts who had the smart plan in the past and not current? Could you add a filter please? I understand that i can find it in the activity, but with 800 in my database, that's a lot to go thru. This is to avoid repeating the smart plan on the clients.
    Or if you cannot delete the smart plan under the smart plan section , even if it's completed.

    4 votes

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    0 comments  ·  SmartPlans  ·  Admin →
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