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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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833 results found

  1. When you show contacts, you must scroll a bunch. I have a vertical monitor to do database work on and the contacts view should dynamically size to the screen if larger than your standard. I can only see 10 contact on a 24" vertical screen.

    4 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  2. There doesn't seem to be a way to access my documents for a transaction in Command App mobile version. Is there a way to add that feature sooner than later? There is a Detail, Tasks, and Notes in the opportunity. That would be a great location to add access to docs.

    8 votes

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  3. From Command MC reference Compliance, when a document is rejected I am able to comment to the agent what is wrong with the document, but when I am returning the opportunity to the agent because a document is completely missing I am not able to make a comment to that agent letting them know what I need to make compliance correct, therefore agents are overlooking the opportunity completely.

    3 votes

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  4. It would be more professional for our print material ie. pre-listing packet and buyers packet if the url was custom example: app.kw.com/stacysomers vs. app.kw.com/KW2UWJU8A

    6 votes

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    under review  ·  2 comments  ·  Websites  ·  Admin →
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  5. Currently, separate admin access is only allowed on Team Accounts. Individual agents should be allowed this function too. An Individual agent's first hire is an admin after all, so why limit their growth in command?

    270 votes

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    under review  ·  50 comments  ·  Settings  ·  Admin →
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  6. Could be used for exporting mailing labels AND sending post cards to our database. Currently we must choose one person so as not to send two cards.

    2 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  7. The RealMailers system does not identify the "relationships" in Command and it does in fact send two postcards to, say a husband & wife or partner at the same address. This is frustrating & looks odd to my clients & costs me more! Would love if there's a work around. Thank you so much!

    3 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  8. With the new website open house landing page it would be great if a prospect signed up on that page during the open house and not have to go to the agent site or consumer app in order for the saved search capability to work. If I understand it, currently, if the prospect was looking in a specific school district or neighborhood etc. they would have to signup not just on the open house page but also use one of the other areas. Would it be possible to get this capability? I plan to notify the prospect of new properties…

    4 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  9. When paperwork is missing on an Opportunity (Required Documents) and it will jeopardize a closing/payout to the Agent, it would be great if Command could automatically email the Agent 2 weeks from Closing Date and 1 week from Closing Date with a reminder to load missing documents, and to include a list of what those documents are (or allow the MC to select what reminder timelines they would like). This will save time for the MCA/Deals team with contacting the Agents manually when this happens.

    7 votes

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  10. Clients who have multiple properties may have more than one home anniversay (i.e. investors, second vacation homes, etc.).

    5 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  11. When a lead is captured and comes into Command for teams it is owned by the Rainmaker. A smartplan then triggers immediately to start. Even if the lead routing is on round robin, and the lead gets assigned to a team agent, the smartplan initiates before the lead gets assigned... giving the initial smarplan tasks to the rainmaker instead of the team agent!

    3 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  12. It would be nice to have social media links either in the footer tab on designs or be able to ad them as a content tab to give more personalization to the design to draw clients to social pages.

    4 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  13. It would be awesome to be able to create a printed market value report for prospects in the database that don't have email addresses.

    3 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  14. Over the years I have customized my 36 touch campaign. Included in my campaign are events and touches that occur the same time each year. For instance, I send out calendars each November and send holiday cards each December. I would love to create a Smartplan with my current campaign however not being able to choose dates on the calendar makes this difficult. I still haven't figured out the work around.

    49 votes

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  15. It would be nice if some tasks could automatically be set up for the admin team to do. Currently only assignee or rainmaker are options.

    15 votes

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    under review  ·  9 comments  ·  SmartPlans  ·  Admin →
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  16. It would be helpful to be able to pull reports of opportunities with a date range and status option. Many times, we have wanted to see the transaction type, where each transaction is; cultivate, appointment, closed etc and include the contact details. Also, it would be great to have the report csv exportable.

    4 votes

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  17. Our state has forms that require the broker information the be filled in, but even when we enter the broker information in DocuSign details, the information does not populate into DocuSign forms.

    5 votes

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  18. I have an innovative concept that could benefit both fellow agents and my own business. At present, the KW Landing Page operates as a centralized system that accumulates all new leads without distinguishing their originating landing pages. As a result, the full potential of Command is limited. It would be highly advantageous to have the ability to personalize the source for tracking purposes and to access additional functionalities.

    For instance, if I generate a landing page for my builder and wish to monitor leads generated from that particular source, the only feasible method currently available is to filter by source…

    15 votes

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    in the backlog  ·  2 comments  ·  Websites  ·  Admin →
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  19. Replace having to manually enter vendor type with a dropdown list of all vendor types within MoveEasy's provided spreadsheet template when bulk uploading to My Preferred Vendor List which feeds agent's website. Second, ability to add custom vendor types.

    This would save the agent / admin so much time uploading or entering vendors and be able to more accurately convey to the customer what the vendor can all do.

    Example - Our team already has over 100 vendors on a spreadsheet and we were flying through inputting by copying each column (Contact, Company Name, Phone Number, Website, etc) from our…

    3 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  20. I have had many agents I'm working with be unable to see the pencil (edit) and ellipsis (more) icons whatsoever due to differences in computer screen contrast. When teaching courses the class and I are almost completely unable to see the icons on the TVs in our MC.

    This is causing many agents to miss additional context menus and believe they are unable to edit sections of Command.

    Specifically I have to show agents the Edit Pencil frequently on the Opportunity Details tab and the ellipsis on the Opportunity Stage/Phase screen.

    Command needs more accessibility options in general.

    3 votes

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    under review  ·  0 comments  ·  Homescreen  ·  Admin →
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