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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
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  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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832 results found

  1. Before this sometimes worked, now it doesn't even work. If I have to select a group of contacts, it is easier with Shift Click, it is something basic that any CRM should have.

    2 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  2. Go to tasks and select all for the day. Have an export option to transport those names and numbers into Mojo Dialer rather than hand dial each prospect!!!

    3 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  3. In the New smartplans the typing window on the right side makes it way to small and hard to work with. Can this be moved back to the middle or at least able to expanded to take up more of the screen. This would be better that 75% of the screen being blank space.

    2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  4. if i go to add a contact who has already been archived i would like to push a button and have them un-archived currently you have to log out and go into archived contacts and find the contact and restore them. too much time

    4 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  5. This would be useful as it would allow the RM to oversee all deals going through their team to ensure the opportunities have the necessary team documentation correct, as well as allow the RM to ensure the offer and commission submission is correct (i.e. splits, etc...) prior to submitting it to the MC for review.

    This would ideally be something the RM would have control of and be a "final check" before submitting the docs and offers to the MC for their approval by the agents on that team.

    In my opinion, the best way to do this would be…

    5 votes

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  6. It would be useful to have ALL Tasks appear in the same place - on your primary command dashboard, not have to go digging for them in CommandMC

    4 votes

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    under review  ·  1 comment  ·  Homescreen  ·  Admin →
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  7. We used to able to grab a contact and drag them to another tab. This made it easy to work from a main contact dashboard and with the individual contact. Now it requires going back and forth and beginning at the beginning of the list. Please let us drag again.

    3 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  8. As a MCTT, I've noticed with a lot of agents that it can get very confusing on where they need to put in information to go on their Consumer sites. I have a lot of people that update their bio and headshots in the My Profile section and then wonder why it's not updating anywhere because it's hard to find the Marketing Profile and no where really explains the difference between the two. It would also be great to add a button on the Consumer tab that takes you to your Marketing Profile so it's also easier to find as…

    9 votes

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    in the backlog  ·  4 comments  ·  Settings  ·  Admin →
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  9. After clicking a listing in the listings applet, I lose any and all filters that I might have applied when I click back to return to the map/search results. This makes it cumbersome to navigate using Listings unless I know to open every listing in a new tab.

    3 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  10. I don't notice when a contact interacts with my neighborhood nurture, until I get back into that contact later. That is when I notice that they looked at a certain property and address. If we got notified separately, outside of command, it would let us know faster and we can act on the hot lead.

    2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  11. Add same taks to multiple contacts at once

    7 votes

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    under review  ·  3 comments  ·  Contacts  ·  Admin →
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  12. ChatGPT or other tools can create .txt or PDF files that are multistep touch campaigns. If SmartPlans added a function to read these files, import the information and create the steps it could save massive time and create a high level of scale to SmartPlans

    3 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  13. Please add a cc' field for Smartplan emails. We are currently unable to see outgoing Smartplan emails and would like the capability to see the email that was sent out.

    6 votes

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    under review  ·  2 comments  ·  SmartPlans  ·  Admin →
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  14. Please make Bulk delete contact tag in command settings. If someone accidentally chooses to allow a cateogry to upload as a new custom tag when uploading a spreadsheet they may end up with hundreds of custom tags in their drop down lists. Then to delete the custom made tag they have to delete each one individually in command settings instead of a bulk delete option.

    6 votes

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    under review  ·  2 comments  ·  Settings  ·  Admin →
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  15. Under smartplans, we should be able to attach a document to a particular email. For instance, I have a smartplan set up where I wanted to send any prospective lead that comes in a Home Buyer's Guide. I should be able to attach the guide to the particular email I want it in.

    10 votes

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    under review  ·  4 comments  ·  SmartPlans  ·  Admin →
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  16. Please keep workinng on advanced filters. They are almost there, but I cant confidently make the switch from our current CRM until 2 things happen:

    1. "and" should be customizable to "and"/"or" between query lines

    2. "notes" should be a searchable option in the drop down. I use this weekly to find notes I know were added multiple times, like which three people talked to me about x listing last week, etc.

    3 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  17. update command for when youre choosing neighborhoods to add your client so that instead of manually clicking each neighborhood to have a range for us to make a shape over the map.

    4 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  18. I’m receiving automated texts through my twilio account. These texts are many characters to include emojis. There are consuming my credits. How do I block that number from using all my credits.

    3 votes

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  19. For how important this tab is, it should not be very deep in settings under four different drop-downs. It should be just under the persons name next to settings on the command main portal..

    5 votes

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    in the backlog  ·  2 comments  ·  Settings  ·  Admin →
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  20. There is a 90MB file size limit for video in a Facebook ad in the new paid ads experience. This eliminates most videos without dropping the resolution and bitrate. If you run an ad directly through Facebook there is a 4GB limit. That's 16 times more video if you run it directly through Facebook.

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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