762 results found
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Make Filters Sticky in Listings
After clicking a listing in the listings applet, I lose any and all filters that I might have applied when I click back to return to the map/search results. This makes it cumbersome to navigate using Listings unless I know to open every listing in a new tab.
3 votes -
Bulk Add to Command Email List
Ever since Mailchimp stopped being used we still cannot add bulk contacts to command email lists.
This is a basic function and would stop us from having to rebuild email lists every time we want to send an email to the database or list we have already built every time we get new contacts to add.
11 votes -
Block Spam to Twilio Number
I’m receiving automated texts through my twilio account. These texts are many characters to include emojis. There are consuming my credits. How do I block that number from using all my credits.
3 votes -
Move Marketing Profile in Dropdown under Agent Name
For how important this tab is, it should not be very deep in settings under four different drop-downs. It should be just under the persons name next to settings on the command main portal..
5 votes -
Back Button in Email Design to Go to Email Templates
when you open an email design and hit back, it takes you back to the designs screen where you have to hit create and then choose email again. Can we please just have it go back to the email templates page?
2 votes -
Allow Assignee Changes for Contacts in Command Mobile
Let us change the assignee for a contact on the command app
2 votes -
Notification for Leadership When Chosen as Sponsor
Receive notification when an agent picks leadership or staff members as a sponsor so a conversation can happen before that is accepted to keep the culture of profit share, so it can be corrected and changed if needed before it becomes non-changeable.
3 votes -
Quick-Create Campaign from Selected Listing
Hi! I am not sure if this can be done, would you consider having a quick link <Create Campaign> shortcut button on Listings Dashboard (https://console.command.kw.com/command/listings)?
As we review our listings on the Listings Dashboard, we would find listing that we like to run ads on. They can click on this button and land on the Campaign page (https://campaigns.kw.com/#/dashboard) immediately to run the ads, populated with the listing details.
Currently the process is to click on Campaigns > Select Ad Type > Select Listing > Run ad
With the quick link button it can be click on…
3 votes -
Ability to Edit/Delete System Tags
We cannot edit or delete system tags, which results in duplicate tags being created/used. Please give us the option to edit or remove system tags.
34 votes -
Set Team Goals and Individual Goals
Currently, I have set our Team's yearly production goal under our rainmaker's account while logged under the team account. Initially I thought this was setting the goal for the whole team under the team account. I had an individual agent on the team add in their annual goal in their Command account on the team side. Since doing so, when looking at goals for "All Team Members" it now has the combination of the Team/Rainmaker Goal, plus the individual agent. Ex: 65 Transactions (Team) + 16 (Individual) = 81 Transactions (All Team Members, not correct)
There should be a way…
7 votes -
Multiple Checklist Template Options
Within Opportunities, could there be multiple checklist templates setup to choose from when populating the checklist for a given phase of the opportunity. For example, a new construction buyer opportunity may have a longer-timeline to it and a few different but standard steps (like a blue-tape walkthrough, or activating appliance warranties after the home is purchased). I know I would like this functionality, maybe others would as well.
6 votes -
2 Command Sign-Ins for 1 User
This is essential functionality for team leaders who have both residential and commercial teams. The reality is many commercial clients look down on agents who brand with the residential team. Because Command does not yet have the functionality to have two (2) Command sign-ins for the same team leader, it forces differently branded teams to use the same instance of Command. This makes tracking opportunities, data and information separately in Command for the business more challenging. Please create an ability to have two separately branded Command sign-ins for the same team leader. This would be a tremendous help for the…
3 votes -
Auto-Calculate Conversion Rates Using Opportunity Date Inputs
The only way to determine what associate training is needed in the sales process is to examine conversion rates from contact to appt to contract to close. These fields already exist in Command. Why doesn’t command calculate these crucial ratios automatically from agent supplied dates? Or similar? The framework is already here and it is quite silly that Command wouldn’t automatically calculate these ratios which have THE MOST DIRECT IMPACT ON AGENT INCOME than any other metric. Please add this function because right now I believe the vast majority of KW Agents don’t even know what a conversion ratio is…and…
3 votes -
Report on All Activity on Contacts
For tracking purposes. Is there a way to go in and check for all updated notes and activities per month or time period? The goal is to know what activities we are doing and to be able to track our activities. This would be a helpful tool to coordinate with team and leadership opportunities. And to know how productive we are in working our database.
7 votes -
Likelihood to Move Estimation Tool
There is some technology that is set to come out from a lead source that uses AI to analyze multiple public data sets to guess the likelihood of homeowners making a move: date of last move, mortgage balance, equity left/built in the home, neighborhood activity, etc. This could be leveraged to better scope out/implement farming or other marketing techniques in certain neighborhoods. The program gives estimates of their likelihood to move, with breakdowns and reasons as to why.
11 votes -
Include Notes and Activities in Search Function
It would be great if we could search for a contact using a keyword that we know has been typed in the notes section of the contact.
23 votes -
6 votes
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Allow Guest Users to Access Opportunity Discussions
Currently, a Guest Admin cannot participate in Opportunity Discussions, since Guest Admins sometimes fill multiple roles in support of a transaction this would be a key feature for larger teams to take advantage fo this feature.
4 votes -
Tag Team Members in Opportunity Discussions
It would be helpful to be able to tag people not included in the particular opportunity such as VAs and cooperating agents so we can notify others of things they need to do.
For example:
If an admin is the one that submits the paperwork and is the point of contact, we want them to get the notification. However, we can only do that right now if they are in command and the rainmaker uses the team opportunity and assigns the admin to the opportunity.
Another example is Agent 1 submits the file as the listing agent and Agent 2…
4 votes -
Email Notification if SmartPlan Sent to Invalid Email Address
If a smart plan error occurs because of invalid email address and/or merge fields are missing, notification to be sent via email to the agent
2 votes
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