762 results found
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Add New Email Design Templates
Hi! Please provide new Email Design Templates to attract sellers. The current design templates are 2 years old. We, agents, need marketing email designs that support current market conditions, and provide more options in general. This would help me to use Command to support the MREA's suggestion of 33 touchpoints to convert, instead of using outside sources.
2 votes -
Access Opportunity Documents in Command Mobile
There doesn't seem to be a way to access my documents for a transaction in Command App mobile version. Is there a way to add that feature sooner than later? There is a Detail, Tasks, and Notes in the opportunity. That would be a great location to add access to docs.
13 votes -
Add Co-Op Agent to Parties to the Transaction
It would be helpful to be able to add the other agent on the other side. The current co-broker tab requires tax id info. I am only needing to add name, brokerage, email and phone in the parties to the transaction section.
15 votes -
Remove Agents from Referral Network at Offboarding
We have agents that have moved into the referral group and are showing up in the Active Referral Pattern. They are not allowed to practice real estate so it makes sense to be able to remove them and from our end.
4 votes -
Send Received Referral information to Contacts
The Referrals Portal would be more valuable if:
- The contact information went directly to the CRM portion of Command with the opportunity to apply SmartPlans, tags to keep in touch as well as areas served.
- Both KW and out-of-brokerage agents could be added.
- Once the referral is accepted, an Opportunity is created.
7 votes -
Automated Activity Tracking and Reporting
Command should be able to automatically track activity and outreach to our DB's.
This should be broken down by automated outreach (smartplans) and manual outreach (typically driven by tasks, calls, emails, texts or appointments).
This information is already being captured in each contacts timeline.
It would be helpful to add contact reason and contact outcome for each task or activity type ie for reason it could be cold outreach, DB follow up, Lead follow up, Client update, listing appointment, buyer appointment, etc. There may be different reasons for different activity types.
Then outcomes may look something like no answer, wrong…
15 votes -
Allow Social Media Hyperlinks in Designs
It would be nice to have social media links either in the footer tab on designs or be able to ad them as a content tab to give more personalization to the design to draw clients to social pages.
6 votes -
Assign SmartPlan Task Steps to Specific Team Member
It would be nice if some tasks could automatically be set up for the admin team to do. Currently only assignee or rainmaker are options.
22 votes -
Customize Landing Page Lead Source
I have an innovative concept that could benefit both fellow agents and my own business. At present, the KW Landing Page operates as a centralized system that accumulates all new leads without distinguishing their originating landing pages. As a result, the full potential of Command is limited. It would be highly advantageous to have the ability to personalize the source for tracking purposes and to access additional functionalities.
For instance, if I generate a landing page for my builder and wish to monitor leads generated from that particular source, the only feasible method currently available is to filter by source…
22 votes -
Show Current Closed Units, Volume, and GCI for Year to Date
In order to build our businesses, we are encouraged to know our numbers, not just "potential" and "probable", but our actual numbers. At any given moment, an agent should be able to know their GCI for the current year without using other platforms or having to calculate themselves.
Imagine being able to click on reports and see:
"As of today, your GCI for 2023 is..."
"As of today, your closed units for 2023 are..."
"As of today, your closed volume for 2023 is..."
8 votes -
Allow Guest Users for Individual Agents
Currently, separate admin access is only allowed on Team Accounts. Individual agents should be allowed this function too. An Individual agent's first hire is an admin after all, so why limit their growth in command?
285 votes -
Notify Agent When Missing Required Documents (before Closing Date)
When paperwork is missing on an Opportunity (Required Documents) and it will jeopardize a closing/payout to the Agent, it would be great if Command could automatically email the Agent 2 weeks from Closing Date and 1 week from Closing Date with a reminder to load missing documents, and to include a list of what those documents are (or allow the MC to select what reminder timelines they would like). This will save time for the MCA/Deals team with contacting the Agents manually when this happens.
8 votes -
Combine Contact Spouses on Mailing Labels with One Last Name
When doing labels print only the last name of the couple once unless one of the parties has different last name. Example Joe and Jane Smith not Joe Smith and Jane Smith
19 votes -
Pause SmartPlan after Response to Text
The qualifying smartplans should have option to pause as soon as the client responds to an automated text. The whole point of these smartplans is to get them to respond so then we know they are a real person but then we know best way to communicate. The plan should pause so then we can go in and respond specifically to their response. There can be a "resume" option that the agent selects too
10 votes -
Bulk Assign Opportunities
Currently, there is no way to bulk-assign opportunities. I would like to be able to bulk-assign opportunities to anyone on my team, especially if they have "Unlimited" team permissions.
12 votes -
Quick-Create Buyer Opportunity from Seller Opportunity Information
It would be helpful and save time to have a "Create buyer side transaction" button from within command to create a mirror image opportunity that switches the buyer and seller side and adds it to the pipeline.
This would be in lieu of manually creating a buyer side transaction when the listing agent has both sides of the deal personally or a team member.
7 votes -
Bulk Add Contacts to Campaign Email Lists
Currently able to do this for MailChimp lists only.
7 votes -
Add Wedding Anniversary Field to Contact Records
Another opportunity to stay in touch with clients by celebrating wedding anniversary with email/text/call
7 votes -
Add Photo to Contact Records
Just like we save the person's photo in our Phone contacts, please can we have an option to save a photo of our customers in Command.
It would help the many people who are visual learners and great for recognizing faces before names.
8 votes -
Google Drive Integration with Opportunity Documents
This option would save time when uploading documents to Command. In the same way we have access to "DocuSign" and "My Computer." Direct access to Google Drive would make a smooth transfer of documents.
9 votes
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