869 results found
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Tag Team Members in Opportunity Discussions
It would be helpful to be able to tag people not included in the particular opportunity such as VAs and cooperating agents so we can notify others of things they need to do.
For example:
If an admin is the one that submits the paperwork and is the point of contact, we want them to get the notification. However, we can only do that right now if they are in command and the rainmaker uses the team opportunity and assigns the admin to the opportunity.
Another example is Agent 1 submits the file as the listing agent and Agent 2…
4 votes -
Email Notification if SmartPlan Sent to Invalid Email Address
If a smart plan error occurs because of invalid email address and/or merge fields are missing, notification to be sent via email to the agent
2 votes -
User-Friendly Mass Emails to Leads with Pictures
A drag and drop feature should be included. I think design should be removed. A easy click feature should be included to produce mass emails with pictures to leads/clients.
2 votes -
Select Tag(s) NOT to Send Email Campaigns
Please let us filter by tags that we do NOT want to select or send a campaign to
2 votes -
Add New Email Design Templates
Hi! Please provide new Email Design Templates to attract sellers. The current design templates are 2 years old. We, agents, need marketing email designs that support current market conditions, and provide more options in general. This would help me to use Command to support the MREA's suggestion of 33 touchpoints to convert, instead of using outside sources.
2 votes -
Bulk Send WhatsApp Message
Hi, I'm from one of the Worldwide regions and we do not use text message or SMS frequently here.
I am wondering if you would consider having "send Whatsapp message" as one of the Bulk Actions on Contacts; this will help greatly especially for when we want to send festive greetings (without using Whatsapp Broadcast directly), and allowed for this update to be recorded on Contacts Timeline too.
Thank you for considering.
2 votes -
Auto-Calculate Conversion Rates Using Opportunity Date Inputs
The only way to determine what associate training is needed in the sales process is to examine conversion rates from contact to appt to contract to close. These fields already exist in Command. Why doesn’t command calculate these crucial ratios automatically from agent supplied dates? Or similar? The framework is already here and it is quite silly that Command wouldn’t automatically calculate these ratios which have THE MOST DIRECT IMPACT ON AGENT INCOME than any other metric. Please add this function because right now I believe the vast majority of KW Agents don’t even know what a conversion ratio is…and…
2 votes -
Add Co-Op Agent to Parties to the Transaction
It would be helpful to be able to add the other agent on the other side. The current co-broker tab requires tax id info. I am only needing to add name, brokerage, email and phone in the parties to the transaction section.
14 votes -
Filter by Contact Lead Source(s)
When we filter on Lead Source it only has the sources and not the contacts the lead came from. I want to know how many people a contact has sent to me as a lead. Right now I can only put in referral, but there is no good way to keep track of exactly who is sending the leads.
7 votes -
Add "Relationships" Field to Import & Export Templates
For new agents looking to import an existing spreadsheet or for existing agents looking to export their complete database, clean it up & then re-import starting fresh, include the "Relationships" field.
Otherwise an agent needs to spend additional time in Command entering relationships that could have more easily been set in advance within their spreadsheet & simply imported.
4 votes -
Likelihood to Move Estimation Tool
There is some technology that is set to come out from a lead source that uses AI to analyze multiple public data sets to guess the likelihood of homeowners making a move: date of last move, mortgage balance, equity left/built in the home, neighborhood activity, etc. This could be leveraged to better scope out/implement farming or other marketing techniques in certain neighborhoods. The program gives estimates of their likelihood to move, with breakdowns and reasons as to why.
7 votes -
Allow Multiple License Numbers in Marketing Profile
For agents that have their license in multiple states, it would be great to have section to where you can add your license number in a seperate section instead of on the same line.
4 votes -
Filter by Saved Search
Have a filter that shows any/all contacts that have a saved search (similar showing who has a neighborhood).
5 votes -
Customize Consumer App Download URL
It would be more professional for our print material ie. pre-listing packet and buyers packet if the url was custom example: app.kw.com/stacysomers vs. app.kw.com/KW2UWJU8A
10 votes -
Remove Agents from Referral Network at Offboarding
We have agents that have moved into the referral group and are showing up in the Active Referral Pattern. They are not allowed to practice real estate so it makes sense to be able to remove them and from our end.
4 votes -
"Last Contacted" to Include All Communications
Previously, the "last contacted" column reflected all email activity. Recently KW Support told me that is no longer true for all emails, just those from a smart plan as part of a recent change.
So now, the Last Contacted column is not a true reflection of the last contacted activity. It needs to revert back to reflecting all activity.
2 votes -
4 votes
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Command Lite
I'm sure this isn't a new idea, but I want to amplify it. I need a simpler Command system. I'm not a Power-user like the many teams across the KW universe.
Let me check the box and choose what functionality I want so its simpler. Right now I have to relearn it with every use and research what new function or setting has been added. I'm stuck on a new setting right now and I just have to punt. Support is off line and I can't wait til Monday.
Feels wrong to pay for something that costs me time to…
1 vote -
Access Opportunity Documents in Command Mobile
There doesn't seem to be a way to access my documents for a transaction in Command App mobile version. Is there a way to add that feature sooner than later? There is a Detail, Tasks, and Notes in the opportunity. That would be a great location to add access to docs.
9 votes -
Send Received Referral information to Contacts
The Referrals Portal would be more valuable if:
- The contact information went directly to the CRM portion of Command with the opportunity to apply SmartPlans, tags to keep in touch as well as areas served.
- Both KW and out-of-brokerage agents could be added.
- Once the referral is accepted, an Opportunity is created.
6 votes
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