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Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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833 results found

  1. Access to legacy paid ads in order to view results.

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  2. When building out the websites in Expert Mode, if we create a single property website page, it will generate a link that we can use in social media or emails to direct clicks to that site. If we had a way to generate a QR code or even have a branded one-click to shorten the long link address, that would be amazing!

    2 votes

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    under review  ·  1 comment  ·  Websites  ·  Admin →
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  3. Have the availability to have an email notification for Twilio text messages. Currently you only get a desktop notification, phone notification, and a push notification. Those only work if you are logged into command. The Command app in notorious (at least to me) for logging me out without notice and when this happens there's not a way to know that text messages are coming through. We'd just like the ability to also turn on email notifications.

    7 votes

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  4. When an agent is putting a referral in, and there are multiple agents, it is not calculating under each agent, it has to be calculated manually.

    9 votes

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  5. Add spaces to the phone number when you are viewing the contact from the opportunity.

    Currently you can see spaces in the phone number in the app and on the contact card. When you need to quickly see the phone number in the opportunity it's HARD to read when you need to quickly call.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  6. Please make it to where we do not have to keep on logging back in constantly! It is so annoying. Just make a system to where we have a list of trusted devices that we can stay signed in on all the time!

    1 vote

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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  7. I am trying to connect into Command to automate my task list from a program like chatgpt. I want to put the details into chat and have it write my intro emails to clients and then sync up with the task list in Command to input my due dates. Is this possible?

    1 vote

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  8. 2 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  9. I wish we could filter by First or Last Name: starts with, ends with, is empty. As of now the only way to accomplish something close to this is by sorting by first or last name. We are starting DTD2 with our group where we need last name letters, and our workaround for now is tagging each person with the letter of their last name to then build filters and SmartViews around those tags. This is quite the chore in a database of 17K+ contacts. And then finding those without a last name tag requires building an advanced filter SmartView…

    3 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  10. I’d like to track daily lead generation activities in Command, including dials made, responses (yes/no), appointments set, door knocks, new contacts added, and follow-up touches to ensure consistency in outreach and engagement.

    1 vote

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  11. Title: Create a TCPA-Compliant Landing Page for Event Signups

    User Story:
    As a real estate agent,
    I want the ability to create a separate landing page for events and seminars,
    So that I can manage event signups while ensuring compliance with TCPA regulations.

    Acceptance Criteria:
    The landing page should allow users to register for events without relying on third-party platforms like Eventbrite.
    It should include TCPA-compliant checkboxes for consent to contact via phone, email, and SMS.
    The system should store consent records for compliance purposes.
    The page should be easy to customize for different events and integrate with my CRM.…

    1 vote

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  12. Under "parties to transaction", when creating a new party, it requires company nickname & address. Make this an optional field. This info is not on a contract. Because the fields are required, you can't create the new party & have to record it in notes instead.

    4 votes

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  13. 1) Liberação de características dos imóveis em seus acabamentos, para que possamos ir construindo as várias opções e posteriormente com apenas um click, já possamos definir o que precisamos.
    2) Liberação da duplicação do listing para que a modalidade apenas seja alterada (e logicamente na descrição a alteração seja feita), para que não seja necessária a digitação de todas as fases do listing. Ex. imóvel para venda e ou locação
    3) Que exista uma carência para a apresentação do nr do IPTU e assim o listing não fique pendente por falta dessa informação, liberando listing. Caso não seja apresentada a…

    1 vote

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  14. add incoming communication of any kind on the advanced filter. THis already exsist as a filter within the contact itself. For instance, I would like to filter out any contact that has every called, texted of emailed me in the last 6 months. this will help us determine which contacts to add smart plans to.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  15. 2 votes

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  16. Give the Rainmaker an option to have their team members create their own Campaign emails & direct mailings, Designs and Team SmartPLans. This way the Rainmaker has a choice to either limit or give their team members free creativity.

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  17. 5 votes

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  18. 4 votes

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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  19. Teams are able to add assignees to opportunities so both agents are able to see the opportunity. Single agents should have the option to add agents in their market center to their opportunities if they are splitting the deal or working as a mentor on the deal. This way the other agent can have access to the whole opportunity and see the documents.

    12 votes

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  20. Searching for an Address vs just entering one...I may not have their full address, but want to add the city they live in. Even under neighborhoods if I do that, the city isn't always there to pull from. WHY can't I add just the city and state so I know where they're from? Searching for an address is the worst...if I don't have an actual one for the contact, then I'm picking a random one from a street in their city...versus just adding the info I want which is to add city and state. That is the most inefficient system.…

    1 vote

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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