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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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869 results found

  1. I saw this was 'released' but not in the way I would like it. So I sort via a tag like A and W. When I add another tag it expands the search to include the second tag- NOT WHAT I WANT. I want to be able to add another tag that looks at all those A and W tags and only keeps those that also have this second tag, such as Past client, then add another tag reducing my search from under those tags.

    1 vote

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  2. Have the ability to send monthly market update postcards, using the same data as the "Neighborhood Nurture" emails, but in postcard form.

    This would allow users to automatically create highly customized mail pieces specific to each individual's neighborhood and address and send them out to whole mailing lists.

    2 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  3. Managing large email lists is challenging when trying to exclude certain groups. It would be helpful to have the ability to deselect specific groups of contacts without unchecking every individual contact, streamlining list management.

    2 votes

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  4. I would love to see the option to send messages to team/collaborators to chat about a lead without an opportunity or deal; to tag a team member so they get a notification; to keep communications in one place for the team.

    1 vote

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  5. When updating ownership in a team account, the agents listed are not alphabetical - making it hard to find the agent I need to update the ownership

    9 votes

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    in the backlog  ·  1 comment  ·  Contacts  ·  Admin →
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  6. Whenever a contract has been closed, the Opportunity Phase is changed to CLOSED. It would be very helpful, especially for tracking purposes, to have a WITHDRAWN Phase if the seller decides to withdraw the listing from the MLS or a TERMINATED Phase if the buyer or seller terminates the contract. Otherwise, these all go into the Archive file and it doesn't really explain why it is being archived and cannot be used to filter out your withdrawn and terminated Opportunities.

    1 vote

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  7. In Command, when adding an LLC or a Business, the contact card will re-arrange the name of the business. Can we have an option to put in a person or a business and if it's a business, have it NOT change around the name?

    Thank you!

    1 vote

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  8. Share designs with Linkedin

    2 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  9. Provide the ability to change the order in which Contact custom fields are displayed.

    3 votes

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  10. Be able to create CMA's right in command

    6 votes

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    under review  ·  1 comment  ·  Campaigns  ·  Admin →
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  11. 7 votes

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    under review  ·  2 comments  ·  Websites  ·  Admin →
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  12. In Documents, there is a feature that I would like to see in Command where the documents you upload are searchable. Frequently, we receive very wordy documents and emails and need to find them within files that have hundred of pages. Sometimes we have obscure documents or contracts that we don't remember the name of and we want to find it in the file. If we could search the documents that we upload, this would be very helpful. SkySlope has this feature and I really miss it now that I have moved to Command.

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  13. A pop up box comes up every time you check off a task in an opportunity. This box gets in the way of reading & checking off the other tasks, so you have to scroll to see the next task you want to check off. Eliminate the pop up box so that we can quickly check off the tasks that have been completed. The pop up box is not necessary. We don't need a pop up box to tell us we just completed checking off a task.

    3 votes

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  14. Be able to make DNC next to the phone numbers on the contact.

    1 vote

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  15. For the QR code in the Command app for the digital business card, I would love to see the ability to add your profile picture into this business card that is in your Marketing Profile to make it look more professional or the ability to customize what details you do/don't want on the business card.

    2 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  16. Teams would like a way to view more detailed email analytics for team members. Say, one agent sends out a SmartPlan through their Team SmartPlan account, the Rainmaker should be able to see those analytics instead of only the emails sent out from their account. Currently, the email metrics will show from that particular account. There is not a team email metrics at the moment. Basically there needs to be a 'Teamified' Reports applet.

    15 votes

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  17. I received the homeowner's permission to run an Add Campaign for 80 Foxcroft Dr. Camp Hill, PA 17011 but it does not display when searching. I found out through our online chat that in order to use Campaigns it must be my listing and in Command. Would it be possible to add other agents listings in order to located interested buyers?

    1 vote

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  18. I use smart plans to create tasks for lead generation AND I use opportunity tasks. Currently, that all goes to the same list (which is great). I would like an extra tab at the top to select only the opportunity tasks out of the general tasks. Obviously, these are more time sensitive than the lead gen tasks created generally so I would like to be able to check them quickly from that list rather than go into each opportunity individually.

    2 votes

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  19. Agent wants to be able to see the last time a design was edited, command already includes the date but agent wants to see the exact time as well when it was last edited

    3 votes

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  20. Most of the designs are social. It would be nice if you could convert them to email or other categories rather than having to redo the design. This would make our job a lot easier as some of these can be universal anyway.

    1 vote

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