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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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869 results found

  1. After an open house, I would like to be able to assign neighborhood(s) to all visitors who attended the open house. Would need the ability to "look up on a map", not just type in the neighborhood since Nextdoor com does not always have the proper info.

    19 votes

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    under review  ·  6 comments  ·  Contacts  ·  Admin →
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  2. Create a SP step that either adds or removes a tag once the step has processed

    7 votes

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    in the backlog  ·  1 comment  ·  SmartPlans  ·  Admin →
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  3. Could we have the opportunity to add non-KW listings to an advertisement to highlight them as paid ads to attract leads?

    For example, highlighting all recently price-dropped properties to attract buyer leads?

    1 vote

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  4. 5 votes

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  5. Agent would like to add the same primary phone number/email to a contact in the additional field on the contact card and not get the error 'That phone number/email address already belongs to this contact.'. He'd like to have the same number or email address on the primary field as well as on the additional field

    4 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  6. You are not allowed to assign other team members to a smart plan other than the contact assignee or rain maker. We have TC's on our team that we use the task for and it cannot directly be assigned to them. With the occurring task throughout the transaction (re assigning a contact) in the task bar everyday is not efficient.

    3 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  7. Right now, there is not a way to bulk action change account. Would love to see this bulk action feature added so you don't have to one by one change account or export the contacts and reimport to your personal account.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  8. 2 votes

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  9. 2 votes

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  10. I would like an easier way to customize labels on export to group families together and address them as families (IE - The Smith Family) so that I am not accidentally sending my direct mail pieces to the same members of one household

    5 votes

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    1 comment  ·  Contacts  ·  Admin →
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  11. Ability to draw on a map the area they would like to target via direct mail campaigns

    5 votes

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    1 comment  ·  Campaigns  ·  Admin →
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  12. I'd like a feature request to get the total cost spent on ads for current year easily instead of having to go through eacn month manually to calculate total cost

    4 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  13. When you are on Command homepage or the tasks page, it should show "Past Due" tasks by default.

    1 vote

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  14. I am currently on a KWIR smart plan and I want to unsubscribe from just this one. I don't want to unsubscribe from all.

    I imagine that consumers might appreciate that option as well (such as a neighbourhood drip when they move to a new neighbourhood but still stay on their current neighbourhood drip or birthday plan.) Thank you!

    12 votes

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  15. When we're running a Paid Ad campaign in Command, it would be good if we could easily Share the ad results & statistics with our clients. At this time, we can only send a screenshot.

    11 votes

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    under review  ·  2 comments  ·  Campaigns  ·  Admin →
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  16. 2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  17. It would be valuable to have the ability to quickly view and track what my client are looking for using specific search parameters, such as property type (single-family, condo, etc.), number of bedrooms, bathrooms, square footage, and more. This feature would allow us to easily see our clients' preferences at a glance, saving time and making it easier to match them with suitable properties.

    Having this information readily available in a client’s profile would streamline the home search process and ensure that agents are always up to date on their clients' needs. It would also be great to include additional…

    3 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  18. Would love to see some additional tagging capabilities in a contact's timeline for teams. Being able to tag members of the team when looking for updates or when communicating with a team member would be a game changer for collaboration.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  19. Currently, when adding an international referral in the Commissions section, the system does not allow users to input phone numbers with international country codes. It assumes all phone numbers are in a North American format, which results in errors for agents working with international referrals. This enhancement will allow users to add international phone numbers, ensuring proper data entry and improved communication with referral agents.

    4 votes

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  20. Change address labels to be: "property" address and "mailing" address. This would be clear and consistent with the world. The curent, "home" and "add an address" - that then use "home" and "mailing" on a different screen are confusing. Let's keep it simple, keep it clearly identifiable, and keep it consistent.

    Thanks.

    1 vote

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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