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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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869 results found

  1. Ability to see tags in contact list without having to open each client 'card'

    5 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  2. I would like the ability to print the timeline tab of an opportunity. This allows me to see all of the logged activities in one sheet to my agents instead of sending them multiple screenshots.

    5 votes

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  3. Allow breaking spaces in all fields of the contact card (Description, Timeline [types], etc) like you can in notes. Like this one:

    See how nice it is to be able to separate one idea...

    From another?

    With the vast amount of data and detail we collect/search through, being able to 'chunk' the data via a simple break space helps tremendously when quickly scanning for that important deet. "Was it purple or fuscia carpet they absolutely had to have?" When sifting through mountains of data, this can be cumbersome when globbed together in one gigantic run-on paragraph.

    Carpet needs to be…

    2 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  4. Allow Luxury templates for agents who are not in the Luxury community. There are many agents like me who do not focus on luxury but sell them when they are referred to us through our database, through different Realtor networks like CRS and local city networks. I have sold luxury properties for years off and on. Luxury is a moving target. In my area median price is now $1.2 M and Luxury is $2M plus. I remember when luxury was $500k. Those same houses are now $2M plus. I know luxury is more about level of service than price range.…

    1 vote

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  5. when creating a saved search for a contact, would be handy if there was a way to change the default settings. like on the options for property type - default is all 10 types, I would like to be able to change that so I dont have to uncheck 9 types every time.

    5 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  6. App link option is currently not included in the button dropdown in email templates. There is currently only Landing Pages and Web Address. I would like to see this under the dropdown options so I can easily link my app link when I send out my email design.

    3 votes

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    in the backlog  ·  0 comments  ·  Designs  ·  Admin →
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  7. Instead of having to change the default email to a specific agent, you could have a "team email" as a default option on "team" accounts that allows you to send emails in a campaign to all contacts of the "team" without it having one specific agent's contact information.

    1 vote

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  8. When trying to build up a referral network, agents would like to have testimonial information or a rating system from other agents to show up in the Referral Agent Card. Many agents build their business based on their customer service and they want to connect with like minded agents. It's hard to find this information without doing an exhaustive search outside of Command.

    3 votes

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    under review  ·  0 comments  ·  Referrals  ·  Admin →
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  9. Designs (Webrand) - Team Design categories are very limited compared to personal Designs. These should match what's available in the personal side as well.

    Team Design
    - Lead Generation
    - KWRI Starter Kit
    - Collections

    Personal Designs
    - Auto-Create
    - KSCORE
    - Listings
    - Buyer
    - Lead Generation
    - Business Basics
    - Leadership
    - Holiday
    - Luxury
    - Land
    - Commercial
    - Sports + Entertainment
    - KWRI Starter Kit
    - Collections

    3 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  10. Would like to be able to link a TASK to a CONTACT in the edit - after initial creation

    3 votes

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    under review  ·  0 comments  ·  Tasks  ·  Admin →
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  11. As an agent, I want to bulk add contacts to a smartplan yet I want to stagger their start. If I am adding 200 contacts to the smartplan and want to stagger 20+ per day, it is not helpful to have to click the up arrow 20+ times when I could type directly into the field. This would allow me to easily add people in just 2 clicks!

    3 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  12. When going back and closing opportunities that closed previously but were not moved to the closed phase, the way to set the closed date is only to cycle by month until you find the date, and if it's from past years, the popup calendar doesn't state what year you're in. (Example; was closing out an agents files from 2020 and had to scroll through 28 pages of the months to find the correct one, but had no indication of what year I was grabbing from)

    3 votes

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  13. KWW agents want to see the currency in the Opportunities applet reflect as their country's respective currency rather than USD.

    In this case, for the Philippines, they want to see it reflect as peso.

    5 votes

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  14. Giving tools like this to the KW Commercial agents, it seems, the other agents, Colliers has better tools, Mapbox and 3D tools to search, VS just a discount for the ARCGIS Pro with 1 option of Business anaylycs tool.

    Example below.

    https://colliersgis.maps.arcgis.com/apps/MapSeries/index.html?appid=b30c9e5042604592b8a367cdb9e992c1

    im Developer with ARCGIS which is how I have come across this, what happened also to the group GIS ? saw it one place and link didnt work,

    2 votes

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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  15. Enable custom template in Designs for postcards go directly to Direct Mail, WITHOUT having to go outside Command (Canva, etc) to resize and then import the properly sized design back into Command. We should be able to mail the designs we create in Command WITHIN Command, without all these extra steps.

    1 vote

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  16. We need to be able to create a Landing Page with a Form. When a lead fills out the form, they are added to an email list for Campaigns.

    4 votes

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    under review  ·  1 comment  ·  Websites  ·  Admin →
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  17. When a task is assigned to you through opportunities, have the option to have the notification sent to the assignee

    10 votes

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  18. Example: being able to size the widgets so you can see more than 3 tasks on the homescreen.

    3 votes

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    under review  ·  1 comment  ·  Homescreen  ·  Admin →
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  19. Currently it is not possible to access the Parties To The Transaction for an opportunity within the Command App. Agents often need to contact the lender, title company, or inspector on the go, and it is critical to have access to this contact information within the app.

    11 votes

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  20. When trying to update compliance checklist docs through Command MC, there is a limit to the number of characters that can be included in the "Condition" text box. It would be great to have that limit extended of a prompt that shows what is the character limit.

    2 votes

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