684 results found
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Activity tracking work days
Can we please have the work days for the Activity Tracking start on a Monday? It currently starts on Sunday and ends on Saturday, and I believe most of us track activity Monday through Sunday.
4 votes -
When Showing is Confirmed, Send Automatic Email with MLS Information and Documents
Our largest competitor in the Milwaukee market is fully connected to our MLS. One of the things our agents are finding very helpful is that once they are confirmed for a showing with one of their agents, they receive an auto email confirming that showing along with listing details and the MLS documents attached to that email.
Is it possible to have our MLS connected to Command / KWLS so that a similar process occurs for Keller Williams' agents? I'm assuming it would need to be connected to the Showing service (i.e. Aligned Showings or ShowingTime) + our Metro Milwaukee…
7 votes -
Email Reports for Individual SmartPlans
Being able to run a report for each smart plan email that is sent to see who un-subscribing from what plan, or who has opened each email. We are sending multiple emails for different plans, and it would be nice to be able to pull a report for each smart plan email that was sent within a particular smart plan!
36 votes -
Prioritize Preferred Contact Method in Contact Record
preferred contact method should be where the phone and email are entered so can immediately see what client prefers; having to scroll down is tedious--you're just not going to do it for every person you meet; plus they may get annoyed if you contact them the non-preferred way and that strains the relationship (weren't you even listening when i told you not to * but instead to *) Anyway, would like to see it in the main 'box' for the contact
20 votes -
Additional Filters for Saved Search (Lot Size, Stories, 55+ Communities, Property Size, Condo Name, Manufactured, etc.)
single level, lot size, county search(rather than just the city), type of property
87 votes -
Task Due Date Sort in Contacts
It would be beneficial to have a column in contacts under "tasks" and sort by the due date. It would also help to see what contacts already have tasks and which contacts marked as a lead need a task.
3 votes -
Search by Contact Name in Email Campaigns Report
When looking at the results of an email campaign, they are listed in no particular order and there is no way to sort or search the results. If an agent needs to search to see if a Contact either received or opened an email, one must scroll through the entire list and manually search. Not time efficient and there is no reason it should be so time intensive to search for results for a contact. Timeline does not include the email nor any indication if opened. This should be basic functionality, not a feature request.
10 votes -
Select Preferred Time of Day for Neighborhood Nurture Email
Currently the KW Neighborhood Nurture Emails get sent early in the morning, usually around 2am. Please update the SmartPlan to allow time of day that is preferred.
11 votes -
6 votes
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Smartplan functionality with Social Post.
Allow social post to be embedded in smart plans and have smart plan have the ability to be scheduled
2 votes -
4 votes
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Allow current email designs to be editable or allow less white space on new designs
It's impossible to make a new email look right because there is excess white space on both sides. The current templated designs don't have that but they are non-editable. Please help, because it looks terrible in an inbox and makes it much harder to read on a smartphone. Thank you!
2 votes -
sort tasks by their correct order instead of alfabetical order
The tasks for an opportuinty displays on iPhone alphabetically ordered. Which is wrong. They should be in the chronological order as on the desktop computer (Chrome). When I am displaying them on my computer (Chrome), they are in their correct chronological order.
I want the chronological order of tasks also on iPhone. It's very annoying and confusing as tasks loose their chronological order. Could you please fix it?
2 votes -
Clearer Errors & Actions for Invalid Emails
currently whenever there is a discrepancy with an invalid email Support have to escalate each case. the user cannot see the reason code for why it is invalid. Support team cant go into mail gun to review past error to see if its a full block or something dev can clear. Then issue is escalated to dev team to check the reason and unblock the email if possible. if there was clearer wording for user or a button they could press to contest validity to have the email checked and cleared? (that sounds a bit fancy).
6 votes -
share notes
Have the ability to include the note I add to one of my contacts to be updated on their associated persons (ie. spouse) contact card. Example:
I add a note to James Doe and same notes gets added to Jane Doe
Note: Talked to James and he said they will sell in 3 monthsI want the note to automatically or give me an option to have that same note added to the associated person.
3 votes -
Notifications for Individual Tasks Due
Currently, command mobile only sends out a task summary push notification for the day. Example: "You have 5 tasks due today and 10 tasks overdue"....
Would love to have a task push notification go out for individual tasks that are due by a specific time. Example: "Send Bob a confirmation call/text to confirm your meeting at 2:30pm today. Due at 10am"
22 votes -
Include Address in Home Valuation's Contact Timeline Notification
when a contact signs up on your website for a free home valuation they are automatically entered into our crm. The property address they entered doesn't get added to the contact. Can this be added automatically so we don't have to go back in and update or forget?
5 votes -
Additional Formatting for Agent Sites (CTA Button, Images, Text Boxes, etc.)
The more I am working with the website, the more I wish we had a few more stock widgets to work with in addition to "rich text". Something like an image/text box or a CTA that is responsive and always look neat and tidy would be especially helpful. It's hard to get images and text to line up across all devices without additional css and most people just want a plug and play option for their blogs and landing pages. There are some work arounds, but they aren't obvious and this is something that has come up over and over…
5 votes -
Export All Opportunities List
One excel that exports all opportunites and transaction summary similar to this https://answers.kw.com/hc/en-us/articles/14737284903571-Generate-a-Transaction-Summary-for-an-Opportunity (https://answers.kw.com/hc/en-us/articles/14737284903571-Generate-a-Transaction-Summary-for-an-Opportunity)
but would like one excel with separate columns.
14 votes -
Buyer/Seller Information sheets
It would be nice to attach the information sheets that contacts fill out to their contact card within command. The reason is then you would not have to keep the paper and still have it attached to the person directly and in one system so that you could open the attachment to reference rather than having to find a hard copy of paperwork that they filled out at either a buy or sell consult when they signed contract.
2 votes
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