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Command


Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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833 results found

  1. 3 votes

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  2. It would be nice (especially for teams) to be able to archive smarplans or toggle specific smartplans on and off as active to team members. We have certain smartplans that are used for follow up from specific events once a year. I don't want to delete the smartplan; however, it is cumbersome to have it in our list all year round of available smartplans. Having some way to turn those on and off from our list of available plans would be ideal.

    2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  3. Make Command display the notes in list format too, not just as a paragraph.

    2 votes

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  4. A functionality to add www to agent site's url so it can be better searched by clients

    4 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  5. When submitting documents in the Opportunities section and you have to add a lot of documents that might not be listed by the broker, you have to click "Add Document". Once the document is added it drops you to the bottom of the screen where the document was added so then you have to scroll all the way back to the top of the screen to add another new document. Can we freeze the section with the option to add a new document so it's always visible...or add the option to "Add Document" at the bottom. https://www.loom.com/share/65d9184cce9446348ab6fa0b9a024429?sid=d00c2809-ea6d-49b1-8570-257cac768c9d

    4 votes

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  6. Two things: Can we have a "view" button so we can see what our smart plan emails are going to look like? And can we select spacing? I can't single space my signature block and it looks amateurish double spaced.

    5 votes

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    under review  ·  2 comments  ·  SmartPlans  ·  Admin →
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  7. Frustrating. It should go back to where you were before. Scrolling up to the top wastes my time as I have to scroll back down and remember where I was.

    5 votes

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    in the backlog  ·  2 comments  ·  Tasks  ·  Admin →
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  8. When I'm starting an opportunity, don't make the commission rate required. On listings, the value hasn't been established, and with buyers we don't have a budget yet.

    Stop making do irrelevant work before I need to

    6 votes

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  9. When we send the link for neighbourhood update it will be super beneficial if you can add individual agent branding in the page the prospect click on

    6 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  10. Forward Twilio replies to a different device not only in Command.

    3 votes

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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  11. Instagram allows users to post an image carousel up to ten images, so we should really be allowed the same limit when scheduling through our app. Some places cannot show their best potential with such few images, and it also compromises the design and feed organisation of our professional profiles, making it harder to develop a visual identity

    22 votes

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    under review  ·  11 comments  ·  Campaigns  ·  Admin →
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  12. Profit share reports are now maintained on My KW. Since Retirees don't have access to Command, they will need another way to access this information when reports move over to Command.

    6 votes

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    working on it  ·  0 comments  ·  Reports  ·  Admin →
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  13. When marking multiple tasks as complete, it takes a moment to load before you can mark the next task as complete. I should be able to mark tasks as complete faster that 1 every 10 secs without being forced to use the bulk task action. This is an issue I’ve experienced with the app and the web-based platform.

    2 votes

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  14. Email templates within opportunities tab and/or in the clients contact

    6 votes

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    working on it  ·  0 comments  ·  Designs  ·  Admin →
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  15. 3 votes

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  16. Team members should be able to create smartplans in the team account without having to give enhanced or admin permissions.

    2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  17. You currently have a filter for date created, but I can only search greater than or less than. I would like to search dated created =. This would allow me to search by year or possibly month and year.

    2 votes

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  18. Ability to see tags in contact list without having to open each client 'card'

    6 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  19. I would like the ability to hide the Contact Form from my agent site. It is the only module on the homepage that cannot be hidden. It is giving me a lot of spam leads and I would much rather that potential clients contact me directly via email.

    4 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  20. The more I am working with the website, the more I wish we had a few more stock widgets to work with in addition to "rich text". Something like an image/text box or a CTA that is responsive and always look neat and tidy would be especially helpful. It's hard to get images and text to line up across all devices without additional css and most people just want a plug and play option for their blogs and landing pages. There are some work arounds, but they aren't obvious and this is something that has come up over and over…

    4 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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