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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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833 results found

  1. The RealMailers system does not identify the "relationships" in Command and it does in fact send two postcards to, say a husband & wife or partner at the same address. This is frustrating & looks odd to my clients & costs me more! Would love if there's a work around. Thank you so much!

    3 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  2. Can we have an option to skip weekends in the smartplans? I tend not to work/make calls on weekends, and by monday I am overwhelmed with the numbers I have in my task list for the week and so I do nothing...eventually just archiving everything and starting over. Can you fix this?

    26 votes

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    in the backlog  ·  1 comment  ·  SmartPlans  ·  Admin →
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  3. I would really like to be able to export an email campaign's results to an excel spreadsheet. For example, I have 26 emails that didn't send. It shows the reason why but I would like to be able to export this list to use to update those that may have incorrect emails. Or export the list of those that didn't open it so that I can send it to the agent in a spreadsheet so they can connect with the clients.

    5 votes

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    under review  ·  4 comments  ·  Reports  ·  Admin →
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  4. When a lead is captured and comes into Command for teams it is owned by the Rainmaker. A smartplan then triggers immediately to start. Even if the lead routing is on round robin, and the lead gets assigned to a team agent, the smartplan initiates before the lead gets assigned... giving the initial smarplan tasks to the rainmaker instead of the team agent!

    3 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  5. It would be hugely beneficial if there was an option to create custom forms and add them to Agent Sites. This eliminates needing to create a Google Form and then manually add Contacts to your database. Creating those forms with the ability to set up lead routing / auto tag / smartplans would be awesome!

    24 votes

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    under review  ·  6 comments  ·  Websites  ·  Admin →
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  6. Under smartplans, we should be able to attach a document to a particular email. For instance, I have a smartplan set up where I wanted to send any prospective lead that comes in a Home Buyer's Guide. I should be able to attach the guide to the particular email I want it in.

    6 votes

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    under review  ·  3 comments  ·  SmartPlans  ·  Admin →
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  7. 4 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  8. To expedite the listing registration process, we propose implementing a feature that automatically populates the other address fields when a user enters the zip code. This enhancement would not only save time but also ensure accuracy in address details, making the registration process quicker and more user-friendly.

    2 votes

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  9. It would be nice to not have to manually log back into the Command app every time we use it. Biometric log-in would be ok.

    8 votes

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  10. Currently, command mobile only sends out a task summary push notification for the day. Example: "You have 5 tasks due today and 10 tasks overdue"....

    Would love to have a task push notification go out for individual tasks that are due by a specific time. Example: "Send Bob a confirmation call/text to confirm your meeting at 2:30pm today. Due at 10am"

    16 votes

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  11. There's no way to remove smarplans in bulk from specific contacts. We have a team of agents that use the team command and one of our agents wants one of the smartplans removed from his team contacts but the only option is to do it one by one (there's over 2,000) or remove the smartplan for all the agents team contacts, which is not a real option. Thank you!

    16 votes

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    under review  ·  4 comments  ·  Contacts  ·  Admin →
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  12. There is some technology that is set to come out from a lead source that uses AI to analyze multiple public data sets to guess the likelihood of homeowners making a move: date of last move, mortgage balance, equity left/built in the home, neighborhood activity, etc. This could be leveraged to better scope out/implement farming or other marketing techniques in certain neighborhoods. The program gives estimates of their likelihood to move, with breakdowns and reasons as to why.

    6 votes

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    working on it  ·  0 comments  ·  Contacts  ·  Admin →
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  13. It would be awesome to be able to create a printed market value report for prospects in the database that don't have email addresses.

    3 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  14. As a broker at a previous firm, Dotloop was much easier to use than Docusign. It allowed me to autopopulate my MLS ID, brokerage license # and my license # in every contract, saving me time from having to look up the brokerage license number and typing it in manually every time. I was shocked with the number of agents KW has that this functionality is not there.

    9 votes

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  15. Could be used for exporting mailing labels AND sending post cards to our database. Currently we must choose one person so as not to send two cards.

    2 votes

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    under review  ·  2 comments  ·  Contacts  ·  Admin →
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  16. Allow agents to easily tracker referral information in Opportunities so that they can easily submit the commission information for referral agents.

    124 votes

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  17. With the new website open house landing page it would be great if a prospect signed up on that page during the open house and not have to go to the agent site or consumer app in order for the saved search capability to work. If I understand it, currently, if the prospect was looking in a specific school district or neighborhood etc. they would have to signup not just on the open house page but also use one of the other areas. Would it be possible to get this capability? I plan to notify the prospect of new properties…

    4 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  18. Being able to run a report for each smart plan email that is sent to see who un-subscribing from what plan, or who has opened each email. We are sending multiple emails for different plans, and it would be nice to be able to pull a report for each smart plan email that was sent within a particular smart plan!

    17 votes

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    under review  ·  6 comments  ·  Reports  ·  Admin →
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  19. It would be nice to have social media links either in the footer tab on designs or be able to ad them as a content tab to give more personalization to the design to draw clients to social pages.

    4 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  20. Replace having to manually enter vendor type with a dropdown list of all vendor types within MoveEasy's provided spreadsheet template when bulk uploading to My Preferred Vendor List which feeds agent's website. Second, ability to add custom vendor types.

    This would save the agent / admin so much time uploading or entering vendors and be able to more accurately convey to the customer what the vendor can all do.

    Example - Our team already has over 100 vendors on a spreadsheet and we were flying through inputting by copying each column (Contact, Company Name, Phone Number, Website, etc) from our…

    3 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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