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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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778 results found

  1. Monthly nurture neighborhood needs to be updated. This is a key way to stay in touch with our past clients and future clients need to be able to input new subdivisions. .........Per KW Our developers are aware this data is now becoming outdated and they are investigating ways to accurate acquire neighborhood information from other data providers.

    7 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  2. 7 votes

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    under review  ·  1 comment  ·  Command App  ·  Admin →
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  3. I would like to make 2 feature request with you.
    1. The ability to edit the Meta Title and Meta Description for SEO Optimization
    2. The ability to add additional tracking codes.

    7 votes

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    under review  ·  1 comment  ·  Websites  ·  Admin →
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  4. 7 votes

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  5. Tasks needs a calendar view, the list view isn't very visual on what my schedule really looks like.

    7 votes

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    under review  ·  2 comments  ·  Tasks  ·  Admin →
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  6. The monthly nurture email has odd-looking code at the beginning of the subject line.

    "DBA Logo" height="50" style=max: 150px"/>"

    With all the phishing scams out there this code does not present well for our agents.

    Example here - https://komododecks.com/recordings/JICfk75rFXF5v49OqboB

    7 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  7. This Idea would be for both Recruits and Associates. Command has access to the Productive app and it is extremely helpful. Many of our offices use the Command side to run our associates because it has more useful applications such as productive. From a risk, compliance, and productivity standpoint, having PRODUCTIVE in Command MC would be highly beneficial. It can record our calls and have a AI summary of the call uploaded into our contact card with the calander appointments and the tasks that need completed as well as soon to be released email follow up. This is a no…

    7 votes

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    under review  ·  0 comments  ·  Marketplace  ·  Admin →
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  8. For the new Multi-Factor Authentication, instead of email, it would be great to have the option to get a code sent to your phone instead of your recovery email.

    7 votes

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    under review  ·  0 comments  ·  Settings  ·  Admin →
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  9. When responding to a text message using Twilio, it would be helpful to be able to see the previous messages in the thread, similar to how you respond to a traditionally text message thread on your smart phone.

    Currently the window to compose a Twilio message doesn't show any of the previous text messages in the conversation. Adding the ability to view previous messages in the compose window would be helpful.

    7 votes

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  10. We currently have the ability to enter our google analytics tag and track website information using the google anayltics app. In order to track user id information from the google analytics tag, we need the ability to edit the header tag on each page. We can currently only do that if we are building a custom page but not on any other existing pages like the homepage.

    Collecting this information would be very helpful. An example of what we would need to edit:

    gtag('config', 'TAGID', {
    'user
    id': 'USER_ID'
    });

    7 votes

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    under review  ·  0 comments  ·  Websites  ·  Admin →
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  11. Agents would like the ability to send mailed birthday cards automatically

    7 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  12. I love the newsletter in command however when I make my contact list and make certain tags, I noticed this time around that anyone new that I added to command or tagged, wasn't included in the newsletter when I sent it out.

    7 votes

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  13. Our largest competitor in the Milwaukee market is fully connected to our MLS. One of the things our agents are finding very helpful is that once they are confirmed for a showing with one of their agents, they receive an auto email confirming that showing along with listing details and the MLS documents attached to that email.

    Is it possible to have our MLS connected to Command / KWLS so that a similar process occurs for Keller Williams' agents? I'm assuming it would need to be connected to the Showing service (i.e. Aligned Showings or ShowingTime) + our Metro Milwaukee…

    7 votes

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  14. 7 votes

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    under review  ·  2 comments  ·  Websites  ·  Admin →
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  15. I have several requests by agents in MC923 asking about being able to obtain a list of address mailed to in a Direct Mail Campaign

    7 votes

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    under review  ·  2 comments  ·  Campaigns  ·  Admin →
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  16. The moving between personal to team and then team to personal is messy. If a legacy tag is removed, the personal database is a mess. If they never use personal, or reclassify a contact, they cant take that information with them. If you don't make it easy to go from command to command, there is a chance they go from command to another system or command to another company instead.

    7 votes

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  17. The text color on the pages is light grey on white and is difficult to read. Should be able to change the color of the texts on pages.

    7 votes

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  18. currently, the monthly neighborhood snapshot Smart Plan (a KW developed Smart Plan) provides both a header and footer, but the format is not professionally presented and is not adjustable.

    7 votes

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  19. When we send the link for neighbourhood update it will be super beneficial if you can add individual agent branding in the page the prospect click on

    7 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  20. For tracking purposes. Is there a way to go in and check for all updated notes and activities per month or time period? The goal is to know what activities we are doing and to be able to track our activities. This would be a helpful tool to coordinate with team and leadership opportunities. And to know how productive we are in working our database.

    7 votes

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