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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
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  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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778 results found

  1. It would be highly valuable if Command could incorporate functionality similar to what Delta Media Group currently offers—direct MLS integration. Specifically, when a listing event occurs (such as a new listing, price change, open house, or status update), the system could automatically generate a corresponding post for the agent’s connected social media accounts. Ideally, these posts would be created within Campaigns for simple one-click approval. This would ensure agents remain fully compliant while significantly reducing the time and effort required to manage their marketing. By streamlining MLS-to-social automation within Command, agents would gain a seamless, efficient, and compliant way to…

    8 votes

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    under review  ·  3 comments  ·  Campaigns  ·  Admin →
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  2. When searching for a referral partner, there currently isn’t a way to view their biography until the referral invitation has been accepted by either party. We would like to request the ability to view an agent’s biography prior to sending or accepting a referral invitation, as this would help us make more informed decisions when selecting a partner.

    8 votes

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    under review  ·  3 comments  ·  Referrals  ·  Admin →
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  3. Also include when sharing my business card via the app

    8 votes

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    under review  ·  2 comments  ·  Settings  ·  Admin →
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  4. Ability to schedule posts to STORIES & REELS on Facebook & Instagram, ideally from Command Mobile.

    8 votes

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    under review  ·  0 comments  ·  Campaigns  ·  Admin →
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  5. Show in a single saved search multiple cities.

    8 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  6. It's fantastic that we can manage a number of signatures in the email module within contacts! But we need to be able to select a default one that automatically inserts into our emails. For every email we send right now, we have an extra two clicks to click on the add signature button, then click on the signature.

    8 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  7. On email designs, once an agent adds a video URL with a thumbnail, agent wants to have a play icon show for the client on the final email for them to know if they click on the image it will redirect them to a video

    8 votes

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    under review  ·  0 comments  ·  Designs  ·  Admin →
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  8. Have the availability to have an email notification for Twilio text messages. Currently you only get a desktop notification, phone notification, and a push notification. Those only work if you are logged into command. The Command app in notorious (at least to me) for logging me out without notice and when this happens there's not a way to know that text messages are coming through. We'd just like the ability to also turn on email notifications.

    8 votes

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  9. We would like in the Preferred Partners section:
    • More categories to include other and Real Estate Schools.
    • Ability to create our own catagory
    • Ability to change the order of the partners. Currently, it is in the order entered.

    8 votes

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    under review  ·  3 comments  ·  Homescreen  ·  Admin →
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  10. Ability to create Smartviews for task list

    8 votes

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    in the backlog  ·  5 comments  ·  Tasks  ·  Admin →
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  11. Sharing the following from my marketing guy: "I would love to see the ability when selecting contacts or scrolling through tags to not have to click the "show more" button / view more arrows at the bottom to reveal more contacts in the list. This is especially cumbersome when assigning multiple contacts to a smartplan. For example, you want to assign a follow up smartplan to your sphere, you have to use the select all feature assign the smartplan in groups of 20 (no option to View 100 or 500 like in other places) at a time. When thousands of…

    8 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  12. We have a "leads" metric for landing pages - can we had a "clicks" metric?

    8 votes

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    under review  ·  1 comment  ·  Websites  ·  Admin →
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  13. In the notification settings we can set notifications for a property inquiry or a note on a collection, but not if someone favorites a property. This is very useful info that we need.

    8 votes

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  14. Add the Market Center Events Calendar to the app with push notification ability.

    8 votes

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    under review  ·  0 comments  ·  Command App  ·  Admin →
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  15. It is very important that a client (potential seller) receives a bi-weekly neighborhood Nurture including Active, Pending and SOLD properties in order to they have an idea how is the market regarding the last sold similar properties an make a quicker decision selling their units. Only Active and Pending unit are shown. Please see attached the screenshots.

    8 votes

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  16. Currently, I have set our Team's yearly production goal under our rainmaker's account while logged under the team account. Initially I thought this was setting the goal for the whole team under the team account. I had an individual agent on the team add in their annual goal in their Command account on the team side. Since doing so, when looking at goals for "All Team Members" it now has the combination of the Team/Rainmaker Goal, plus the individual agent. Ex: 65 Transactions (Team) + 16 (Individual) = 81 Transactions (All Team Members, not correct)

    There should be a way…

    8 votes

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    under review  ·  0 comments  ·  Reports  ·  Admin →
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  17. The Referrals Portal would be more valuable if:

    1. The contact information went directly to the CRM portion of Command with the opportunity to apply SmartPlans, tags to keep in touch as well as areas served.
    2. Both KW and out-of-brokerage agents could be added.
    3. Once the referral is accepted, an Opportunity is created.
    8 votes

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    under review  ·  1 comment  ·  Referrals  ·  Admin →
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  18. When paperwork is missing on an Opportunity (Required Documents) and it will jeopardize a closing/payout to the Agent, it would be great if Command could automatically email the Agent 2 weeks from Closing Date and 1 week from Closing Date with a reminder to load missing documents, and to include a list of what those documents are (or allow the MC to select what reminder timelines they would like). This will save time for the MCA/Deals team with contacting the Agents manually when this happens.

    8 votes

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  19. In order to build our businesses, we are encouraged to know our numbers, not just "potential" and "probable", but our actual numbers. At any given moment, an agent should be able to know their GCI for the current year without using other platforms or having to calculate themselves.

    Imagine being able to click on reports and see:

    "As of today, your GCI for 2023 is..."

    "As of today, your closed units for 2023 are..."

    "As of today, your closed volume for 2023 is..."

    8 votes

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    working on it  ·  1 comment  ·  Reports  ·  Admin →
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  20. Filter contacts based on those that have or do not have opportunities. I am cleaning up my database and want to bulk archive many contacts, and I want to focus on the ones that do not have opportunities attached.

    7 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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