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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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778 results found

  1. Allow for PO Box instead of requiring a physical address

    3 votes

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  2. 3 votes

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    under review  ·  1 comment  ·  Websites  ·  Admin →
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  3. Being able to connect to mobile number not facetime audio. Also changing to the next contact through the arrow keys on desktop would be fantastic.

    1 vote

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  4. I would love to see a ticker counting outbound activity daily. How many call and text I send to maximize my day/week/month with a bar graph in reports. How long was I on that call, answered or LVM?

    4 votes

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    under review  ·  0 comments  ·  Homescreen  ·  Admin →
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  5. The associate does not want rental numbers included in their average deal sized for their referral profile.

    2 votes

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    under review  ·  0 comments  ·  Referrals  ·  Admin →
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  6. When a loop is imported into command, all forms within the loop are placed into a custom folder. However, If forms are added to a loop after it has been imported into Command, those new forms will not be automatically included in the original custom folder. We would like the forms that were added to the loop after the import to automatically get added to the existing custom folder.

    2 votes

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  7. 7 votes

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  8. A good opportunity for improvement would be for the original price to be registered only after the property is sent for approval by the MCA, because sometimes while the property is still in draft form, the price can be adjusted before being sent for approval, but just by making these small adjustments, the property starts to be advertised with a price variation.

    1 vote

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    under review  ·  0 comments  ·  Listings  ·  Admin →
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  9. Currently, there is no system-generated reminder or required action to enter contractual dates and listing details into an Opportunity when a listing becomes Active or moves Under Contract. This can cause Smart Due Dates in the checklist and stages to not function properly if the "Agreement Won" date or other key dates (e.g., listing agreement date, contract deadlines) are missing.

    Proposed Solution:
    ✅ System Notification: Trigger an automatic reminder when an Opportunity moves to Active or Under Contract, prompting the agent to enter all required dates.
    ✅ Forced Pop-Up Prompt: Before an Opportunity moves to Active or Under Contract, require…

    1 vote

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    under review  ·  0 comments  ·  Opportunities  ·  Admin →
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  10. Tie the Close Date field of the opportunity details section to the Close Date field in Transactions (Commissions) together. When an associate updates the Close Date in the Opportunity Detail screen and there is a Open/Submitted/Approved commission in Offers it would be great if the associate is asked if they would also like to update the Close Date of the Offer (if different). Also, if the associate submits an commission with a Close Date that does not match the Close Date in the Opportunity Details the system would ask if if the date should be updated to match.

    4 votes

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  11. There should be totals for Units, Volume, and Commission in All Opportunities.

    When agents use Filters and create Smart Views, they are often expecting to see totals for those fields at the bottom of the list to get a sense of where their production is at YTD, last year, or what's Active or Under Contract, etc.

    Agents have not been able to gain the insights they want in the Reports applet.

    3 votes

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  12. forward emails I have with clients/vendors to save as "notes" on a contact or on an opportunit

    3 votes

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  13. 2 votes

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  14. When we enter contacts into Command that need to be linked, it would be awesome that when after you enter the first contact, and then when you start on the second and you "Add a relationship" ....if the Collaborator and Tags automatically populated to the second contact...that would be amazing!

    5 votes

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  15. Smart views revert to narrow columns so I have to manually widen each column to see the complete data. For instance I have a smart view with birthdays and addresses for mailing birthday cards, but when I open the smart view the birthday AND address are cut off. When you save the smart view it should save the column width. Also the column sort is not retained either. It should be. There are a lot of potential case uses for this.

    1 vote

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  16. I am working with a team to help set up a more functioning COMMAND system. There are remnants of 3 old classification "ideas", most aren't being used. Upon inquiring to support, I found the exports and/or reports I need are not available. As functions have been released, it is necessary to clean up old workarounds to incorporate the new features. Doing some clean-up is needed and there is no way to easily query what is in the system. Any user created fields and assignments to clients should be easily accessible for reivew.

    (My KW support case 1103396). Reports I could…

    1 vote

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  17. I received a referral check for a deal I referred out. Command still wants me to complete the offer section with the same info as if I listed/sold the property myself to be able to get to the commission tab. Since I did not work with the clients I did not have the details of the financing or the other party. Also, since I referred the client to another KW agent I had to create a new listing in the KWLS because the one that was already in there was linked to the opportunity of the agent that lead the…

    1 vote

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  18. We were trying to enter the information for an outside agent referral and it would not accept the details and let us click the button. All fields were filled in and we couldn't figure out what was wrong. After multiple tries we removed the dash from the zip code. We had used the 12345-6789 configuration of the zip code. After removing the "-4 digits" it worked. There was not a dialogue box or error message that showed what was wrong.

    1 vote

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  19. adding some additional search parameters to what we currently have...maybe not all of the ones available in mls but at least the 20 most used would be a great start. I'm currently having to set up reccurring searches through mls for more than half of my contacts instead of command due to lack of filter options.

    2 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  20. 3 votes

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