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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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621 results found

  1. Provide the ability to change the order in which Contact custom fields are displayed.

    4 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  2. When you need to have a dual opportunity - it should just have a button that automatically replicate the opportunity w/o having to manually make it - it is a repetition and time-consuming

    20 votes

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  3. Allow social post to be embedded in smart plans and have smart plan have the ability to be scheduled

    2 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  4. Agent wants to be able to see the last time a design was edited, command already includes the date but agent wants to see the exact time as well when it was last edited

    3 votes

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    0 comments  ·  Designs  ·  Admin →
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  5. Add year back to the Birthday field in command. It appears to have been removed in a recent update.

    25 votes

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    under review  ·  5 comments  ·  Contacts  ·  Admin →
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  6. When building out the websites in Expert Mode, if we create a single property website page, it will generate a link that we can use in social media or emails to direct clicks to that site. If we had a way to generate a QR code or even have a branded one-click to shorten the long link address, that would be amazing!

    4 votes

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    1 comment  ·  Websites  ·  Admin →
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  7. With the stats applet in the website builder, it would be great if we could link to our MLS to have the stats update in real time (or once a day). For example, having XX active listings, or XX solds, etc.

    3 votes

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    0 comments  ·  Websites  ·  Admin →
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  8. It's impossible to make a new email look right because there is excess white space on both sides. The current templated designs don't have that but they are non-editable. Please help, because it looks terrible in an inbox and makes it much harder to read on a smartphone. Thank you!

    2 votes

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    0 comments  ·  Designs  ·  Admin →
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  9. We need the ability to recommend changes to current neighborhoods as well as recommend the addition of new neighborhoods directly. In my area (Maui, Hawaii) I have found 7-8 different instances of neighborhood lines now being drawn correctly to include all housing in the area, as well as certain residential areas not included in neighborhoods at all. Allow command users to request changes to neighborhoods and then push these requests to the leadership team in that market center. This could be easily overseen by local MCTTs.

    7 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  10. 7 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  11. Create a Lead Parsing Email which is a unique entity separate from our normal command email like the separate emails that third party lead generation softwares provide. This would allow us to plug in our parsing email which would directly connect our lead generation from Zillow, Google ads, Homes.com, etc, and put it into our contacts in command instead of us doing it manually every time.

    8 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  12. I would like to be able to access the landing page for the open house a few days before my open house. Right now I can only access it the day of. I like to create a QR code so people can sign in quicker and the sign in is more accurate. If it is available earlier I can have everything ready a few days before, with my schedule this would be a big help! I am sure I am not the only one..

    3 votes

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    0 comments  ·  Listings  ·  Admin →
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  13. The tasks for an opportuinty displays on iPhone alphabetically ordered. Which is wrong. They should be in the chronological order as on the desktop computer (Chrome). When I am displaying them on my computer (Chrome), they are in their correct chronological order.

    I want the chronological order of tasks also on iPhone. It's very annoying and confusing as tasks loose their chronological order. Could you please fix it?

    2 votes

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    0 comments  ·  Command App  ·  Admin →
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  14. For the new Multi-Factor Authentication, instead of email, it would be great to have the option to get a code sent to your phone instead of your recovery email.

    10 votes

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    under review  ·  1 comment  ·  Settings  ·  Admin →
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  15. 5 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  16. Add 'Cash' as a selectable value for 'Finance Type' in Opportunity Details. Currently, selecting 'None' results in two dashes being displayed. This can be confused with the data have potentially been omitted, rather than a clear statement of 'This Buyer intends to use cash', which is an important detail.

    3 votes

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  17. Have ability to hide the country when printing labels. All of my mailings are to people in the US. Having it on the label is unnecessary, looks odd, and maybe unprofessional. I expect agents in other countries have clients that mostly or entirely live in the one country.

    16 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  18. For larger teams, we run into a lot of cases where a member of the team adds someone to their contacts, only to see the contact already exists in the team database. Our current workaround is telling the second agent to add the contact to their personal database, but then they can not leverage the team's SmartPlans, create team opportunities, the contact is not visible to the team, etc. We would love to have our agents operate solely out of their team account, but this snag makes it nearly impossible.

    It would be nice if you could toggle a setting…

    20 votes

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    2 comments  ·  Contacts  ·  Admin →
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  19. If I select certain groups via tag or filter...for example birthdays...and export it to mailing labels via the bulk function, I ONLY want to get the specific people that I selected in that tag or filter. Currently, if that contact is connected to a spouse relationship, then the labels contain both individuals and are useless for birthday card mailings or specific things targeted toward one individual.

    16 votes

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    under review  ·  1 comment  ·  Contacts  ·  Admin →
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  20. When responding to a text message using Twilio, it would be helpful to be able to see the previous messages in the thread, similar to how you respond to a traditionally text message thread on your smart phone.

    Currently the window to compose a Twilio message doesn't show any of the previous text messages in the conversation. Adding the ability to view previous messages in the compose window would be helpful.

    9 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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