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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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617 results found

  1. I would like to add things like:

    • written note
    • comment on social media post
    • liked social media post
    • email
    • conversation

    And any others that come up that are relevant to how we interact.

    10 votes

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    under review  ·  6 comments  ·  Contacts  ·  Admin →
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  2. Sending video texts with Twilio

    47 votes

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  3. Embed do not call list into command so that it will automatically populate agent's contacts if phone numbers match. Automatically prevent calls to those numbers.

    47 votes

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    under review  ·  10 comments  ·  Contacts  ·  Admin →
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  4. On the back end, when an agent designation changes, they shouldn't need to re-upload all their opportunities in order to be in compliance. There needs to be a way to port them over in their entirety.

    12 votes

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  5. 14 votes

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    0 comments  ·  Websites  ·  Admin →
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  6. update command for when youre choosing neighborhoods to add your client so that instead of manually clicking each neighborhood to have a range for us to make a shape over the map.

    6 votes

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    under review  ·  0 comments  ·  Contacts  ·  Admin →
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  7. I am currently on a KWIR smart plan and I want to unsubscribe from just this one. I don't want to unsubscribe from all.

    I imagine that consumers might appreciate that option as well (such as a neighbourhood drip when they move to a new neighbourhood but still stay on their current neighbourhood drip or birthday plan.) Thank you!

    13 votes

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  8. Hello! We are a growing team and we have run into the issue of our DOO not being able to see all of the Team's opportunities; only the rainmaker can. The only way for them to see the opportunities is if they are assigned to him which seems a bit of a hassle. We don't want to add him as another Rainmaker in Command Teams as that would mess up our reporting.

    So, can we have a function where the team DOO or admin has the ability to see all of the team's opportunities? Or, throw this permission into the…

    36 votes

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  9. Frustrating. It should go back to where you were before. Scrolling up to the top wastes my time as I have to scroll back down and remember where I was.

    6 votes

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    in the backlog  ·  2 comments  ·  Tasks  ·  Admin →
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  10. Under the Organization Site in the Agent or Rainmaker section on Team Sites, I would love to see where you can add either multiple IDs or leave it blank. Agents that are husband/wife teams or 2 solo agents but combined as a team want to have a Team Website but for the Rainmaker contact information have it set to where it shows both agents name instead of just one or the other and there is currently no option to do that.

    I suggest having the capability to leaving the Agent or Rainmaker IDs blank and being able to add your…

    35 votes

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    working on it  ·  10 comments  ·  Websites  ·  Admin →
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  11. Have a dashboard on the homepage of Command that shows all office exclusives for your market center.

    186 votes

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    tell us more  ·  57 comments  ·  Homescreen  ·  Admin →
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  12. I want to be able to archive, change, or delete referrals that I receive or send. Sometimes, the receiving agent leaves KW and does not close a referral after the closing, or the client chooses another option. Being able to clean up my referral page will be most helpful. It causes anxiety for me to see all of the referrals that are either closed, expired, or should just be updated and deleted.

    16 votes

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    under review  ·  5 comments  ·  Referrals  ·  Admin →
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  13. I have tried to import my Database from a 3rd party CRM via a CSV file. I have many contacts already in Command from doing Opportunities over the last several years. However I have used my other CRM religiously for many years and wanting to get everything into Command. We now have an option to merge duplicates within Command but not as we import them in. It does not import the duplicate contacts. Which has halted my attempt to import and use Command to its fullest potential. I don't have time to import each person individually as I have hundreds…

    32 votes

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    under review  ·  7 comments  ·  Contacts  ·  Admin →
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  14. We should be able to redesign our websites using our brand colors and fonts

    10 votes

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    3 comments  ·  Websites  ·  Admin →
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  15. The only way to determine what associate training is needed in the sales process is to examine conversion rates from contact to appt to contract to close. These fields already exist in Command. Why doesn’t command calculate these crucial ratios automatically from agent supplied dates? Or similar? The framework is already here and it is quite silly that Command wouldn’t automatically calculate these ratios which have THE MOST DIRECT IMPACT ON AGENT INCOME than any other metric. Please add this function because right now I believe the vast majority of KW Agents don’t even know what a conversion ratio is…and…

    3 votes

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    0 comments  ·  Reports  ·  Admin →
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  16. preferred contact method should be where the phone and email are entered so can immediately see what client prefers; having to scroll down is tedious--you're just not going to do it for every person you meet; plus they may get annoyed if you contact them the non-preferred way and that strains the relationship (weren't you even listening when i told you not to * but instead to *) Anyway, would like to see it in the main 'box' for the contact

    20 votes

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    in the backlog  ·  0 comments  ·  Contacts  ·  Admin →
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  17. If someone goes to my website and starts typing in their street address, they should not have to scroll through literal PAGES of other partial matches for an address before finding their address.

    No other real estate website does it this way.

    i have attached multiple screen shots for the same address search for an example.

    7 votes

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    3 comments  ·  Websites  ·  Admin →
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  18. KW Agents should have full use of their command dashboard on a mobile web version. When using a tablet, we should be able to use the full capability of Command. Example: when working on an opportunity and adding documents, before submitting to compliance, there is an ability to remove or edit uploaded documents if you are on a laptop or a desktop. The command prompt and dropdown menu are there on a mobile device, but it does not respond to a tablet or phone. This feature should work no matter what type of device you are using. I understand that…

    30 votes

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  19. Within Opportunities, could there be multiple checklist templates setup to choose from when populating the checklist for a given phase of the opportunity. For example, a new construction buyer opportunity may have a longer-timeline to it and a few different but standard steps (like a blue-tape walkthrough, or activating appliance warranties after the home is purchased). I know I would like this functionality, maybe others would as well.

    7 votes

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  20. Link command tasks with google calendar so when you add or delete a task it automatically adds or deletes on your calendar as a task. Its super annoying bouncing back and forth between both systems

    141 votes

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    in the backlog  ·  21 comments  ·  Tasks  ·  Admin →
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